Senior Luxury Retail Keyholder & Sales Leader

Reiss Limited; Reading; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Seasonal wear allowance

Employee discount

Commission structure

Employee Assistance Programme

Health cash plan

Fitness discounts

Parental pay

Annual leave 23/25 days

Employee referral scheme

Career development opportunities

Job summary

Reiss Limited in Reading is seeking a Senior Sales Associate to support the day-to-day running of the store and motivate the team to achieve sales and operational goals. You will deliver an exceptional customer service experience, help open and close the store, and lead by example to ensure KPIs are met.

We offer a seasonal wear allowance, generous employee discount, commission structure, wellbeing support, health plan, fitness discounts, parental pay, 23 days annual leave (25 after 2 years),

Qualifications

• Excellent customer service skills.
• Ability to see things from the customer’s perspective.
• Strong communication and interpersonal skills.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast-paced retail environment.
• Team player with good organisational and decision-making skills.

Responsibilities

• Delivering an exceptional customer service experience.
• Supporting the opening and closing of the store.
• Inspiring the team to ensure sales targets are continuously met.
• Delegating duties to the sales team to maintain high standards and timely delivery.
• Assisting the management team in leading the team to meet KPIs for the store.

Skills

Customer service

Team leadership

Communication

Adaptability

Organisation

Interpersonal skills

Fast-paced environment

Job description

Reiss Limited in Reading is seeking a Senior Sales Associate to support the day-to-day running of the store and motivate the team to achieve sales and operational goals. You will deliver an exceptional customer service experience, help open and close the store, and lead by example to ensure KPIs are met.

We offer a seasonal wear allowance, generous employee discount, commission structure, wellbeing support, health plan, fitness discounts, parental pay, 23 days annual leave (25 after 2 years),