Luxury Retail Keyholder & Senior Sales Lead

REISS; Bicester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Seasonal wear allowance

Employee discount up to 75%

Pension contributions

Health & wellbeing services

Career development opportunities

Job summary

REISS is seeking a Senior Sales Associate (Keyholder) for our store in Bicester Village on a permanent basis, with full-time or part-time options. You will support daily operations, drive sales, and motivate the team to meet targets while delivering exceptional customer experiences.

The role requires a customer-focused mindset, excellent communication, and flexibility to adapt to shifting priorities in a fast-paced retail environment.

Qualifications

• Premium or luxury product experience preferred.
• Customer-focused mindset and excellent service.
• Excellent communication and interpersonal skills.
• Flexible and adaptable to changing priorities.
• Ability to work in a fast-paced retail environment.
• Strong organisational and decision-making abilities.
• Team player with collaborative spirit.
• Strong written and verbal communication skills.

Responsibilities

• Deliver exceptional customer service experience.
• Assist opening and closing of the store.
• Inspire the team to meet sales targets.
• Delegate duties to sales team to maintain high standards.
• Support management to meet KPIs for the store.

Skills

Customer service

Communication

Team player

Flexibility

Retail experience

Organisational skills

Job description

REISS is seeking a Senior Sales Associate (Keyholder) for our store in Bicester Village on a permanent basis, with full-time or part-time options. You will support daily operations, drive sales, and motivate the team to meet targets while delivering exceptional customer experiences.

The role requires a customer-focused mindset, excellent communication, and flexibility to adapt to shifting priorities in a fast-paced retail environment.