Senior Live Event Tech Lead (A/V, LED Walls, Lighting)

First Global Management Services, Inc.; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Private Medical Insurance

28 Days Annual Leave + Bank Holidays

Volunteer Day

Sick Pay

Parental Leave

Wellness Stipend

Headspace access

Life Insurance

Job summary

FIRST is a leading global brand experience agency delivering Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. As Senior Event Technician, you will lead technical production for mid- to complex-level events, driving A/V, staging, lighting, and design with a strong focus on seamless attendee experiences.

You will coordinate with internal teams and external clients to ensure precise execution, maintain studio capabilities documentation, and mentor staff

Qualifications

• 5-7 years of relevant experience.
• Expert/in-depth understanding of audio visual technology and advancements including lighting, audio/video output, rigging and power.
• High proficiency with LED walls, Ventuz, and WATCHOUT.
• Experience operating large format event production systems.
• Live video switching experience with strong technical understanding of systems.
• Live audio mixing experience with strong technical understanding of signal flow and processing.

Responsibilities

• Ensure your event production studio is clean, operational, and ready for business daily.
• Responsible for the tech teams readiness on all events.
• Coordinate across teams to ensure all technical requests for events are executed as desired.
• Act as a technical lead on events as assigned.
• Demonstrate the ability to troubleshoot and understand audio and video workflows throughout the facility.
• Serve as the subject matter expert on the technical capabilities of the studio to external agencies, production companies, and clients.
• Maintain detailed documentation on studio capabilities regarding LED wall specs, rigging, lighting, video, audio, etc.
• Ensure all external agencies and production companies are informed and adhere to all rules and regulations of the facility.
• Organise and maintain production switcher layouts and other auxiliary equipment associated with “show calling”
• Explain complex technical systems to non technical clients and stakeholders as needed
• Provide technical solutions and support to the wider team and assist in the hands‑on delivery of all events
• Identify new and alternative ways of approaching FIRST’s technical production offering to clients by collecting feedback, identifying trends and implementing changes
• Ensure team adheres to standard operating procedures and compliance processes
• Actively discuss technical errors and ensure that they will be rectified/escalated accordingly
• Serve as the main point of contact for all production and technical related matters for your assigned event studio Coordinate with engineering resources to ensure AV systems are properly maintained and optimised for events
• Collaborate as needed with show callers, technical directors, or external agencies to ensure the flawless execution of technical cues
• Operate audio, video, lighting, or camera equipment as needed to ensure the seamless delivery of events
• Train and mentor technicians operating in your assigned event studio
• Coordinate with cross functional teams to ensure the seamless execution of events in your assigned studio
• Perform regularly scheduled system maintenance checks to ensure all audio equipment is working properly, in collaboration with the engineering team
• Flex into operating other event production areas as skills and training allows

Skills

Event production

Audio engineering

LED walls

Live streaming

PTZ cameras

Troubleshooting

Communication

Tools

Yamaha CL desks

Final Cut ProX

Keynote

Google G-Suite

ETC Ion lighting desk

Crestron Control systems

ROSS Carbonite desks

Panasonic PTZ controllers

Dante Controller

Shure Wireless Workbench

PlaybackPro

Clear-Com systems

Meyer Galileo

QSYS

Job description

FIRST is a leading global brand experience agency delivering Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. As Senior Event Technician, you will lead technical production for mid- to complex-level events, driving A/V, staging, lighting, and design with a strong focus on seamless attendee experiences.

You will coordinate with internal teams and external clients to ensure precise execution, maintain studio capabilities documentation, and mentor staff