Senior Licensing Enforcement Officer

Solihull Metropolitan Borough Council; West Midlands; On-site; GBP 34,000 - 50,000; Full time

Benefits offered by this job

Flex-time scheme

Training and development

Generous annual leave

Employee assistance programme

LGPS

Job summary

Solihull Metropolitan Borough Council is seeking two Senior Licensing Enforcement Officers on 12-month fixed-term contracts to cover maternity leave. The roles focus on licensing regimes across taxis, Licensing Act 2003, Gambling Act 2005, animal licensing and street trading.

You will engage in horizon scanning, support digital transformation, and work with partners to deliver high-quality licensing services for residents and businesses.

Qualifications

• Relevant licensing or regulatory qualification or significant experience in enforcement.

Responsibilities

• Horizon scan and prepare for emerging legislation and new processes.
• Contribute to ICT system implementation and digital transformation.
• Collaborate with colleagues across the Council and with external partners.
• Provide advice and guidance on regulatory/enforcement matters.
• Gather evidence and apply legal processes as needed.
• Balance competing demands and prioritise tasks to deadlines.

Education

Licensing/regulatory qualification

Job description

It’s a great time to join our busy, customer-focused, and proactive Licensing Team. We are currently looking for two Senior Licensing Enforcement Officer to join us on 12 month fixed term contracts to provide maternity cover. Internal secondments will also be considered for this opportunity.

Keeping people safe is at the heart of everything we do, and you will be given the unique opportunity to work across our socially and economically diverse borough, helping us to develop and deliver a high-quality service across the full range of licensing regimes, including taxis, Licensing Act 2003, Gambling Act 2005, Animal licensing and street trading.

As a Senior Licensing Enforcement Officer, you will play an active role in horizon scanning and preparing for the implementation of emerging legislation and new processes and procedures. You will also be involved in our digital transformation journey, contributing to the implementation and ongoing development of a new ICT system. This will support increased customer self-service and improved outcomes for residents and businesses. The role also offers opportunities for collaboration with colleagues across the Council as well as with external partners.

To be successful in this varied and rewarding position, you will bring:

• A relevant licensing or regulatory qualification, or significant experience and knowledge enabling you to fulfil the responsibilities of the role.
• Highly effective communication and investigative skills.
• Experience in providing advice and guidance on regulatory and/or enforcement matters
• Proven knowledge of legal processes and effective evidence gathering.
• The ability to balance competing demands, prioritise tasks and work effectively to deadlines.
• A willingness to learn and develop, through formal and on the job-training, as well as self-guided research.
• A valid driving licence and access to a vehicle, to enable you to move around sites in the Borough where much of the team’s work is delivered.

This role requires flexibility, including occasional evening and weekend work, to meet the needs of the service.

In return we offer:

• A range of flexible working options including a flex-time scheme.
• The right training, support and development to enable you to do your job the best of your ability.
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
• Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
• Family and carer friendly policies.
• Access to the Local Government Pension Scheme.
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.

If you have a specific question or require further information regarding this post, please contact Annie Bettison, Licensing Manager on 07769 886442 or email [e-mail] or Andy Poulton, Team Leader on 07407 894130 or [e-mail]

Closing Date is Wednesday 14 October 2026Interviews will be on Thursday 22 and Friday 23 October 2026

Internal secondment applicants need to gain their line manager’s approval before applying for this post.