Senior Liability Adjuster

MPJ Recruitment Ltd; Greater London; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Car allowance

Bonus scheme linked to fee earnings

Private medical insurance

Flexible pension scheme

30 days annual leave + bank holidays

Hybrid working arrangements

Job summary

MPJ Recruitment Ltd seeks a Senior Liability Adjuster to independently manage complex liability claims across Southeast England. Field-based role requiring site visits, thorough investigations, and detailed reporting to support policy indemnity decisions.

The role offers a generous bonus scheme and a monthly car allowance, with flexible/hybrid working arrangements and a focus on client relationship development. Monday–Friday, 9am–5pm, full-time, permanent.

Qualifications

• Significant experience as a Senior Liability/ Liability Adjuster, ideally with complex case exposure.
• Strong knowledge of EL, PL, and Product Liability claims.
• Excellent report writing, negotiation, and communication skills.
• Proven ability to manage client relationships effectively.
• Ability to work independently.

Responsibilities

• Conduct site visits and witness interviews to gather factual and documentary evidence.
• Assess liability, causation, quantum, and policy indemnity on a case-by-case basis.
• Produce high-quality reports with sound technical and legal reasoning.
• Manage a diverse caseload of liability claims.
• Ensure compliance with SLAs, KPIs, and regulatory requirements.
• Maintain accurate and timely records using internal systems and platforms.
• Act as a key liaison point for Clients.
• Attend meetings and case reviews as required, offering technical input and strategic advice.
• Represent the company at local industry events.
• Mentor junior team members and contribute to technical training initiatives.
• Share best practices and support continuous improvement across the team.
• Assist with the internal QA and Audit processes.

Skills

Senior liability experience

EL/PL/Product liability

Report writing

Client relationships

Independent worker

Job description

Senior Liability Adjuster

Up to £65,000 DOE plus bonus & monthly car allowance

Field based covering Southeast England

Monday-Friday 9am-5pm

Full-time, Permanent

We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims.

We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years.

As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships.

Role Purpose

To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service.

Senior Liability Adjuster Key Responsibilities:

• Conduct site visits and witness interviews to gather factual and documentary evidence.
• Assess liability, causation, quantum, and policy indemnity on a case-by-case basis.
• Produce high-quality reports with sound technical and legal reasoning.
• Manage a diverse caseload of liability claims.
• Ensure compliance with SLAs, KPIs, and regulatory requirements.
• Maintain accurate and timely records using internal systems and platforms.
• Act as a key liaison point for Clients.
• Attend meetings and case reviews as required, offering technical input and strategic advice.
• Represent the company at local industry events.
• Mentor junior team members and contribute to technical training initiatives.
• Share best practices and support continuous improvement across the team.
• Assist with the internal QA and Audit processes.

Essential Experience and Skills

• Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure.
• Strong knowledge of EL, PL, and Product Liability claims.
• Excellent report writing, negotiation, and communication skills.
• Proven ability to manage client relationships effectively.
• Ability to work independently.

Senior Liability Adjuster Benefits

• Generous Bonus scheme linked to fee earnings.
• Car allowance
• Flexible pension scheme
• Private medical insurance
• 30 days annual leave + bank holidays
• Funded professional development (CII/CILA qualifications)
• Laptop, mobile phone, and full IT support
• Flexible and hybrid working arrangements.