Loss Adjuster

Arthur Recruitment; North East; Remote; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Fully remote work arrangement

25 days annual leave plus bank/public

Life assurance

Professional qualifications and funded

Leadership and career development

Wellbeing support/assistance program

Discount platform

Flexible health and wellbeing options

Job summary

Arthur Recruitment is seeking an experienced Liability Loss Adjuster for a predominantly home-based role in the North East, with travel for investigations and client meetings. You will manage a varied portfolio of liability claims from instruction to conclusion, ensuring fair handling and timely updates for clients.

Ideal candidates will show strong investigative and negotiation skills, the ability to work remotely, and a genuine commitment to regulatory and client procedures.

Qualifications

• Experience in Liability Loss Adjusting
• Casualty Adjusting experience
• Experience with Personal Injury, Public Liability, and Employers' Liability claims

Responsibilities

• Manage a caseload of liability and casualty claims across the North East.
• Conduct site visits and field investigations as required.
• Liaise with insurers, policyholders, brokers, solicitors, and stakeholders.
• Gather evidence and review relevant documentation.
• Assess coverage, liability, causation, and quantum.
• Prepare detailed reports and recommendations for clients.
• Maintain reserves and provide regular claim updates.
• Negotiate settlements within delegated authority.
• Deliver excellent customer service and progress claims to resolution.
• Ensure compliance with client procedures and regulatory requirements.

Skills

Liability Loss Adjusting

Casualty Adjusting

Personal Injury Claims

Public Liability Claims

Employers' Liability Claims

Job description

Home-Based | North East England | Field & Desk-Based Claims Handling

A leading claims and risk solutions business is seeking an experienced Liability Loss Adjuster to join its growing Casualty team. This is a predominantly home-based role, managing a portfolio of liability claims across the North East, with travel required for investigations, site visits, and client meetings.

This is an excellent opportunity for an experienced Casualty or Liability Adjuster looking to join a well-established organisation that offers genuine career progression, professional development, and long-term stability within a supportive and collaborative environment.

The Role

You will be responsible for investigating and managing a varied portfolio of liability claims from instruction through to conclusion, ensuring matters are handled efficiently, fairly, and in line with client requirements.

Key responsibilities include:

• Managing a caseload of liability and casualty claims across the North East.
• Conducting site visits and field investigations where required.
• Liaising with insurers, policyholders, brokers, solicitors, and other stakeholders.
• Gathering evidence and reviewing relevant documentation.
• Assessing policy coverage, liability, causation, and quantum.
• Preparing detailed reports and recommendations for clients.
• Maintaining accurate reserves and providing regular claim updates.
• Negotiating settlements within delegated authority levels.
• Delivering excellent customer service while progressing claims to resolution.
• Ensuring compliance with client procedures, regulatory requirements, and industry best practices.

About You

Applications are welcomed from individuals with experience in:

• Liability Loss Adjusting
• Casualty Adjusting
• Personal Injury Claims
• Public Liability Claims
• Employers' Liability Claims

The successful candidate will demonstrate:

• Strong investigative and analytical skills.
• Excellent communication and stakeholder management abilities.
• The ability to work independently in a remote environment.
• Sound understanding of liability claims handling principles.
• Strong report writing and negotiation skills.
• A full UK driving licence and willingness to travel throughout the North East.

What's on Offer

• Fully remote working arrangement.
• Regional North East caseload with limited long-distance travel.
• Competitive salary and comprehensive benefits package.
• 25 days annual leave plus bank holidays, with the option to purchase additional leave.
• Life assurance.
• Professional qualifications and funded training opportunities.
• Leadership and career development programmes.
• Employee wellbeing support and assistance programme.
• Retail and lifestyle discounts through a flexible rewards platform.
• Enhanced family-friendly benefits.
• Flexible benefits including health and wellbeing options.

This position would particularly suit an ambitious Liability or Casualty Adjuster looking to join a growing team where they can further develop their technical expertise while enjoying the flexibility of a home-based role.