Senior Lettings Partner

Purplebricks Group; United Kingdom; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Car Allowance

25 days holiday

Celebration days off

24/7 Employee Assistance Programme

Exclusive Purplebricks property discs

Tailored commission schemes

Life Assurance

Job summary

Purplebricks Group in London is looking for a Lettings Manager to join our field-based hybrid team. You’ll support landlords remotely, value properties, and guide clients through the lettings journey with a sales-through-service approach.

The role focuses on valuations, local market insight, compliance, and building lasting relationships. You’ll work with the central operations team to ensure smooth marketing, referencing, and move-ins, with added opportunities in property management and

Qualifications

• Exceptional people skills and ability to build trust with landlords.
• Passion for delivering excellent customer service and proactive problem solving.
• Strong attention to detail across compliance, contracts, valuations and marketing.
• Confident analysing data and staying organised using IT tools.
• Drive to contribute to a growing business and improve performance.

Responsibilities

• Work remotely to support landlords throughout the lettings journey.
• Provide accurate rental valuations using local knowledge and data tools.
• Give up-to-date advice on property legislation and market trends.
• Identify opportunities and convert them into successful instructions.
• Guide clients through the process with a personal, professional touch.
• Support landlords from first contact to a successful let with tailored advice.
• Stay ahead of local trends to add value in conversations and decisions.
• Represent the Purplebricks brand online, face-to-face and on the phone.
• Collaborate with central operations to ensure smooth marketing, referencing, and move-ins.
• Increase revenue by offering add-on services like property management and photography.
• Keep up with UK lettings legislation to stay compliant.

Skills

People skills

Customer service

Communication

Attention to detail

Data analysis

Sales mindset

UK driving licence

Job description

Lettings Manager

Location: London Field Based/Hybrid Role

Contract Type: Full-time, Permanent

Benefits:

• Car Allowance
• 25 days holiday
• Celebration days off
• 24/7 Employee Assistance Programme
• Exclusive Purplebricks property discounts
• Tailored commission schemes
• Life Assurance

Salary: £30,000.00per annum (Potential to earn additional in commission)

Purpose of the Role:

The Lettings Agent is the face of Purplebricks in their local area, giving landlords expert advice and guidance so they can navigate the lettings process with confidence.

Working remotely, you'll value properties, win new instructions and guide landlords one-to-one through the whole journey, building lasting relationships through a sales-through-service approach, with no cold calling.

Key Responsibilities:

• Work remotely to support landlords throughout the lettings journey.
• Give landlords accurate rental valuations, using local knowledge, property insight and data-driven tools to recommend the best rental value and attract quality tenants quickly.
• Offer up-to-date advice on property legislation and the rental market.
• Value new business opportunities and convert them into successful instructions, demonstrating the value of our service.
• Guide clients one-to-one through the whole process with a personal and professional touch.
• Support landlords from first contact through to a successful let, with tailored advice that makes the process simple, transparent and stress-free.
• Stay ahead of local trends, pricing shifts and demand, using this insight to add real value to client conversations and decisions.
• Represent the Purplebricks brand with pride online, face to face and on the phone, upholding our values and professionalism.
• Work closely with the central operations team so the customer experience is smooth, from marketing and compliance to referencing and move-ins.
• Increase revenue by offering relevant add-on services, such as property management, insurance and professional photography.
• Keep up to date with UK lettings legislation so you and the business stay compliant at every stage, acting as the go-to expert on legal obligations and industry standards.
• Use face-to-face interactions to build trust, identify needs and offer tailored solutions, turning conversations into long-term client relationships.
• Build strong, lasting relationships through a sales-through-service approach, with no cold calling required.
• Take ownership of your performance and work towards clearly defined goals.

Key Skills, Experience & Knowledge

Essential:

• Exceptional people skills, able to build genuine connections and create positive experiences with people from all walks of life, in person and remotely.
• A passion for delivering excellent customer service, putting the customer first and solving problems proactively.
• Strong attention to detail across compliance, contracts, valuations and marketing.
• Confident analysing data and using IT to stay organised, efficient and informed.
• A strong desire to be part of a successful business, treating the role like your own business: committed, driven and always looking to improve.
• Good verbal and written communication, able to explain complex information simply.
• A full UK driving licence and access to a vehicle for business use, for local valuations, viewings and client meetings.
• Outstanding sales ability through service, trust and expertise, confident identifying opportunities and converting interest into long-term partnerships.

Desirable:

• Experience in lettings, property valuations or estate agency.
• Knowledge of UK lettings legislation.

Sound like your next Move?