Senior Lettings Manager — Lead a High-Performing Team

GCB Recruitment; Exeter; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Healthcare cash plan

22 days holiday + bank holidays

Job summary

GCB Recruitment is recruiting a Lettings Manager to oversee a successful lettings division in Penryn. This senior role will lead front-end and back-end teams, oversee portfolio performance and deliver excellent service to landlords and tenants.

You will drive occupancy and rent reviews, manage property listings, and develop the team through hands-on leadership and strategic oversight. A proven leadership background in residential lettings and a full UK driving licence are essential.

Qualifications

• Proven senior-level experience within the lettings or property management industry.
• Strong knowledge of the residential lettings sector.
• Previous management or team leadership experience is essential.
• Excellent communication and customer service skills.
• Ambitious, career-driven and commercially minded.
• Ability to lead, motivate and support a team.
• A strong team player with a hands-on approach.
• Full UK driving licence.

Responsibilities

• Oversee the lettings portfolio and support the wider team
• Lead and manage Lettings Negotiators and Property Managers
• Oversee property listings and ensure properties are effectively marketed
• Manage rent reviews across the portfolio
• Deal with complaints and resolve issues effectively
• Maintain strong relationships and regular communication with landlords
• Support the team with day-to-day lettings and property management matters
• Drive performance, service levels and continued growth within the division

Skills

Team leadership

Lettings knowledge

Communication skills

Driving licence

Job description

GCB Recruitment is recruiting a Lettings Manager to oversee a successful lettings division in Penryn. This senior role will lead front-end and back-end teams, oversee portfolio performance and deliver excellent service to landlords and tenants.

You will drive occupancy and rent reviews, manage property listings, and develop the team through hands-on leadership and strategic oversight. A proven leadership background in residential lettings and a full UK driving licence are essential.