Senior Learning & Development Manager ( Mat Cover)

Red Engine Team; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the hospitality sector seeks a Senior Learning & Development Manager for a 12-month maternity cover. The role involves planning and implementing training programs, managing a team, and collaborating with senior leaders to enhance service and employee engagement. The ideal candidate will have experience in hospitality L&D management and innovative training delivery, ensuring the growth and development of staff across multiple venues.

Benefits

Competitive pay and annual bonus

33 days annual leave

Flexible working arrangements

Staff discounts and healthcare

Team socials and development events

Wellbeing support and access to professionals

Qualifications

• Experience in hospitality L&D management and team leadership.
• Operational senior roles in FOH & BOH operations.

Responsibilities

• Lead and develop the L&D team and manage training programs.
• Collaborate with senior leaders to enhance employee engagement.
• Manage relationships with external L&D providers.

Skills

Team Leadership

Project Management

Innovative Training Delivery

Operational Management

Tools

LMS

Job description

Senior Learning & Development Manager (Mat Cover)

Join to apply for the Senior Learning & Development Manager (Mat Cover) role at Red Engine Team.

This range is provided by Red Engine Team. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About Us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024.

With 18 venues throughout the UK and 13 internationally, we have ambitious plans and are passionate about developing new products, which means we’re always growing and looking for passionate people to join us.

The Job

The success of our guest experience depends on our people: their knowledge, understanding of our products, and dedication to personal growth. The People function develops and coordinates training and development programs and leads our development academy.

The Senior Learning and Development Manager (12-month maternity cover) will plan, develop, and implement engaging training programs aligned with business strategies. You will manage a team and collaborate with senior leaders to enhance hospitality service, leadership, and employee engagement.

Key Responsibilities

People Development

• Lead, motivate, and develop the L&D team
• Drive learning programs and define capability strategies
• Manage L&D strategies across venues
• Translate business objectives into training initiatives
• Develop specialist training programs
• Manage relationships with external L&D providers
• Oversee LMS utilization
• Coordinate learning across international venues
• Create innovative training tools
• Manage existing academies and develop new programs
• Create adaptable development frameworks
• Develop and approve training content
• Evaluate capability gaps and recommend improvements

Product Training

• Collaborate with teams to ensure consistent product training
• Implement evaluation and reporting of training effectiveness
• Lead training for new venue openings

Learning & Development Frameworks & Systems

• Ensure roles have clear development pathways
• Manage frameworks and systems to ensure consistency and effectiveness
• Support and manage product learning systems
• Oversee online training supporting venue trainers

Success Criteria

Experience in hospitality L&D management, team leadership, operational senior roles, FOH & BOH operations, LMS experience, project management, and innovative training delivery.

What You’ll Get

• Competitive pay and annual bonus
• 33 days annual leave
• Flexible working arrangements
• Staff discounts and healthcare
• Team socials and development events
• Wellbeing support and access to professionals

We value diversity and inclusion. We encourage applications from all backgrounds and identities.