Senior Learning Administrator * Internal*

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes incl. lease/h

Cycle to Work

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a Senior Learning Administrator to join the Practice Development Team. You will coordinate learning activities, manage records, and deliver a professional administrative service across nursing, midwifery and AHP development programmes.

The role requires strong organisation, independent working and excellent communication to support staff and learners in a busy NHS environment. 37.5 hour week, Monday to Friday, office hours.

Qualifications

• Experience providing admin support in a busy environment.
• Strong MS Office and data entry skills.
• Knowledge of NHS admin processes and ESR/OLM is desirable.

Responsibilities

• Coordinate and support delivery of learning activities.
• Maintain accurate records and information systems.
• Provide high-quality administrative support to staff, learners, educators and colleagues.
• Respond to complex and routine enquiries and assist in service quality.

Skills

Highly organised

Independent working

Excellent communication

Relationship building

Proactive & adaptable

Education

GCSE level

NVQ Level III in Business Administration/Customer Service

RSA Level 2 / ECDL

Tools

Word

Excel

Outlook

Teams

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

NHS AfC: Band 3

Main area Practice development team Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (monday to friday within office hours 8-6) Job ref 262-A-26-8262200

Site Education Centre Town Carlisle Cumbria Salary £25,760 - £27,476 pa pro rata Salary period Yearly Closing 30/09/2026 23:59

Job overview

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES

An exciting opportunity has arisen to join thePractice Development Team as a Senior Learning Administrator.

The Practice Development Team plays a key role in supporting the learning, development and professional growth of our nursing, midwifery and AHP workforce. We are looking for an enthusiastic and highly organised individual to provide high-quality administrative support across a range of learning and development programmes and initiatives.

As a Senior Learning Administrator, you will be an integral member of the team, coordinating and supporting the delivery of learning activities, maintaining accurate records and systems, and providing an excellent service to staff, learners, educators and colleagues across the organisation.

The Senior Learning Administrator will provide a comprehensive administrative support service to staff within the Practice Development Team. This will include providing support to staff from across the organisation on a daily basis, responding to complex and routine enquiries and assisting in the provision of a quality administrative service.

Main duties of the job

We are looking for someone who is:

Highly organised, methodical and able to manage competing priorities.

Confident working independently while also being an effective team member.

Experienced in providing high-quality administrative support within a busy environment.

Able to manage and maintain accurate information and records.

Confident using Microsoft Office, including Word, Excel, Outlook and Teams.

An excellent communicator, both verbally and in writing.

Able to build positive working relationships with colleagues at all levels of the organisation.

Proactive, adaptable and able to use initiative to resolve problems.

Committed to providing a high-quality service and supporting the development of our workforce.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Are you an organised, motivated and proactive administrator who enjoys working in a busy team and making a real difference to staff development?

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed a interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person specification

Qualifications

• Educated to GCSE Level
• NVQ Level III in Business Administration/Customer Service or equivalent portfolio of experience
• RSA Level 2, ECDL or equivalent

Knowldege and experience

• General administration and office skills experience
• Data entry and retrieval using databases
• Knowledge of administrative procedures
• Experience and knowledge of ESR/OLM
• NHS experience
• Experience and knowledge of Word and Excel

Skills and Aptitudes

• Experience of collating, analysing and presenting information
• Good verbal and written communication skills
• Ability to work flexibly to meet demands of the role
• Time Management skills and ability to prioritise work and use initiativeKnowledge of general office equipment
• Willingness to learn/adapt working practices to support ongoing improvements within the service
• Ability to work well as part of a team
• Setting up IT equipment

Other Requirements

• Promote equality and value diversity
• Willing to undertake additional education/training as required for the post
• Able to travel independently across Cumbria
• Full clean driving license and access to own vehicle