Patient Experience & Clinical Safety Leader

NHS Jobs; Hempstalls; On-site; GBP 45,000 - 65,000; Full time

Job summary

NHS Jobs is seeking a Patient Experience & Clinical Safety Specialist to lead patient safety initiatives within a hospice setting in England. The role focuses on embedding PSIRF, supporting staff learning from debriefs, and ensuring robust incident review processes.

You will maintain the risk register, promote safety intelligence, and collaborate with quality and clinical governance to drive improvements in safety and patient experience.

Qualifications

• Experience in patient safety and clinical governance is desirable.
• Ability to analyze incidents and generate actionable insights.
• Strong communication skills with multidisciplinary teams.

Responsibilities

• Provide patient safety leadership within the hospice and support the patient safety culture.
• Embed PSIRF framework and support staff to identify learnings from reviews.
• Lead quality checks of incident learning responses and ensure proper review methods.
• Maintain risk registers and update the PSIRF learning response plan tracker.
• Promote patient safety as an integrated approach using various safety intelligence sources.
• Challenge and support governance groups to ensure robust incident reviews and actions.
• Communicate safety issues to quality and governance committees with clear escalation.
• Analyze clinical incidents to identify trends and support systematic reviews.
• Develop and implement plans to improve patient safety, service quality, and clinical effectiveness.
• Identify and escalate clinical risks associated with new services or software.

Job description

NHS Jobs is seeking a Patient Experience & Clinical Safety Specialist to lead patient safety initiatives within a hospice setting in England. The role focuses on embedding PSIRF, supporting staff learning from debriefs, and ensuring robust incident review processes.

You will maintain the risk register, promote safety intelligence, and collaborate with quality and clinical governance to drive improvements in safety and patient experience.