Senior Leader, Global Practice Support & Transformation

Career Legal; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Global Law Firm is recruiting a Senior Business Support Manager to lead a team of Practice Group Support Managers and shape the international support function. The role drives transformation, technology and innovation while partnering with senior stakeholders across the business.

You'll challenge established practices, redesign models for efficiency and deliver measurable improvements in service quality and commercial outcomes on a global scale.

Qualifications

• Experience leading and developing managers across a sizeable support function.
• Strategic mindset with ability to lead organisational change.
• Genuine interest in technology, AI and automation and their application.
• Strong commercial judgement with measurable impact.

Responsibilities

• Leading leaders: coach, develop and influence Practice Group Support Managers.
• Driving transformation: challenge structures, operating models and processes.
• Championing technology and AI: identify automation and digital opportunities.
• Influencing at a senior level: partner with senior stakeholders internationally.
• Leading strategic initiatives: oversee projects and realize benefits.
• Shaping the future: build capabilities and ways of working for a global firm.
• Providing senior leadership support: deputise for International Head of Support Services.

Skills

People leadership

Strategic thinking

Stakeholder management

Tech & AI interest

Job description

Global Law Firm is recruiting a Senior Business Support Manager to lead a team of Practice Group Support Managers and shape the international support function. The role drives transformation, technology and innovation while partnering with senior stakeholders across the business.

You'll challenge established practices, redesign models for efficiency and deliver measurable improvements in service quality and commercial outcomes on a global scale.