Senior PA Manager

Career Legal; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Career Legal is seeking a Senior Business Services Support Manager to lead and develop its international Practice Group Support function. You will manage experienced PA management teams, shape how legal support services are delivered globally, and influence senior stakeholders to drive efficiency.

You will lead strategic projects, drive innovations in technology and automation, and ensure high-level service delivery across international teams.

Qualifications

• Experience leading PA/Secretarial management teams in a professional services environment.
• Strong people leadership and stakeholder management with a strategic mindset.
• Commercial awareness and a passion for continuous improvement.

Responsibilities

• Lead, coach and develop PA Managers.
• Improve PA and secretarial support models, processes and team structures.
• Drive innovation through technology, AI and automation.
• Partner with senior stakeholders to enhance service delivery and efficiency.
• Lead strategic projects and deliver measurable improvements.
• Deputise for the International Head of Support Services when required.

Skills

People leadership

Stakeholder mgmt

Process improvement

Strategic thinking

Job description

We are working with a leading global law firm seeking a Senior Business Services Support Manager to lead and develop its international Practice Group Support function.

This is an exciting opportunity to lead experienced PA management teams, influence senior stakeholders and shape how legal support services are delivered across a global business.

The role will involve:

• Leading, coaching and developing PA Managers.
• Improving PA and secretarial support models, processes and team structures.
• Driving innovation through technology, AI and automation.
• Partnering with senior stakeholders to enhance service delivery and efficiency.
• Leading strategic projects and delivering measurable improvements.
• Deputising for the International Head of Support Services when required.

About you

You’ll be an experienced PA or Secretarial Manager with a strong background in leading teams and managing managers within a professional services environment. You’ll combine excellent people leadership and stakeholder management skills with a strategic mindset, commercial awareness and a passion for continuous improvement.

Why consider this opportunity?

This is your chance to move beyond day-to-day PA management and play a key role in shaping the future of legal support within a leading international law firm, with real scope to influence strategy, develop people and drive meaningful change.