Senior Large Loss Claims Specialist (Hybrid)

The Acorn Group; Liverpool; Hybrid; GBP 48,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Mental health support

Salary advances

Recognition awards

Flexible benefits

Job summary

The Acorn Group in Liverpool is recruiting a Large Loss Claims Handler with hybrid working or remote options. You will proactively manage a portfolio of technically complex claims up to £500,000, including fatalities and serious orthopaedic injuries, within delegated authority. Salary £47,500-£60,000 DOE plus 10% bonus per annum, paid quarterly.

Hours are 37.5 per week (Mon-Fri 9:00-17:30). We offer training, mentoring, flexible benefits, mental health support, and a strong culture rooted in

Qualifications

• Persuasive, confident communicator with strong analytical skills.
• Ability to work on own initiative and take ownership to achieve best outcomes.
• Highly motivated self-starter with excellent time management and prioritisation.
• Excellent team player with collaborative mindset.
• Solid understanding of case law, CPR and Pre-Action Protocols.
• Act as a role model in professional conduct.

Responsibilities

• Proactively manage own portfolio with diary management, KPIs and SLAs.
• Review claims to ensure accurate reserves and escalate beyond authority as needed.
• Provide timely written reports and verbal presentations to stakeholders including reinsurers.
• Determine when to use external suppliers to optimise outcomes and spend.
• Train and audit less experienced handlers as required.
• Maintain technical knowledge through training and seminars and feed back findings.

Skills

Strong communication

Analytical skills

Time management

Team player

Case law/CPR knowledge

Job description

The Acorn Group in Liverpool is recruiting a Large Loss Claims Handler with hybrid working or remote options. You will proactively manage a portfolio of technically complex claims up to £500,000, including fatalities and serious orthopaedic injuries, within delegated authority. Salary £47,500-£60,000 DOE plus 10% bonus per annum, paid quarterly.

Hours are 37.5 per week (Mon-Fri 9:00-17:30). We offer training, mentoring, flexible benefits, mental health support, and a strong culture rooted in