Senior Large Loss Claims Handler (Hybrid/Remote)

Acorn Group; Sevenoaks; Hybrid; GBP 48,000 - 60,000; Full time

Benefits offered by this job

35 days holiday including bank hols

24/7 mental health support

Hybrid working

Internal salary advance

Recognition awards

Job summary

Acorn Group is seeking a Large Loss Claims Handler to manage a portfolio of technically complex claims up to £500,000. The role requires proactive diary management, strong analytical skills, and the ability to report to reinsurers with clear, timely documentation.

You will support junior handlers, train on best practices, and collaborate across teams. Hybrid/remote working in Sevenoaks or Liverpool with a 37.5-hour week and a potential 10% quarterly bonus.

Qualifications

• Experience handling large loss claims up to £500,000 and dealing with complex case types.
• Strong understanding of case law, CPR and Pre-Action Protocols.

Responsibilities

• Proactively manage own claims portfolio with diary management to meet KPIs/SLA.
• Review claims to ensure correct reserving per best practice and escalate where needed.
• Provide accurate written reports and verbal presentations to stakeholders and reinsurers.
• Know when to engage external suppliers for optimal outcomes and spend control.
• Train and audit less experienced handlers as required.
• Maintain technical knowledge through ongoing training and seminars.

Skills

Communication skills

Analytical skills

Time management

Initiative

Team player

Job description

Acorn Group is seeking a Large Loss Claims Handler to manage a portfolio of technically complex claims up to £500,000. The role requires proactive diary management, strong analytical skills, and the ability to report to reinsurers with clear, timely documentation.

You will support junior handlers, train on best practices, and collaborate across teams. Hybrid/remote working in Sevenoaks or Liverpool with a 37.5-hour week and a potential 10% quarterly bonus.