Senior Lab Administration Coordinator

Great Ormond Street Hospital; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Great Ormond Street Hospital NHS Trust is seeking a Senior Coordinator to join the Rare & Inherited Disease Laboratory. You will actively manage administrative processes and support efficient lab operations, ensuring a high quality administration service and a positive patient experience.

You will supervise Administration Assistants, work with the Administration Manager, and contribute to confidential handling of information within an NHS setting while using MS Word, Excel and Outlook.

Qualifications

• Experience in a non-routine administrative environment.
• Experience in a customer facing environment and resolving queries.
• Commitment to confidentiality and handling sensitive information.

Responsibilities

• Actively manage administrative processes for the laboratories’ activities.
• Supervise Administration Assistants and collaborate with the Administration Manager.
• Deliver a high quality administration service, positive patient experience and excellent customer service.

Skills

Team supervision

Decision making

Independent worker

Organisational skills

Interpersonal skills

Telephone manner

Education

A-levels or Secretarial qualification

GCSE English & Maths

HNC/HND or Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Great Ormond Street Hospital NHS Trust is seeking a Senior Coordinator to join the Rare & Inherited Disease Laboratory. You will actively manage administrative processes and support efficient lab operations, ensuring a high quality administration service and a positive patient experience.

You will supervise Administration Assistants, work with the Administration Manager, and contribute to confidential handling of information within an NHS setting while using MS Word, Excel and Outlook.