Senior IT Service Desk Lead – Hardware & AD Support

Essential Employment; Atherstone; On-site; GBP 17,000 - 22,000; Full time

Job summary

Essential Employment is seeking a Senior Support Officer - IT Service Desk in Atherstone for a temporary role. The position pays £19.47 per hour PAYE and involves hands-on hardware and software support across PCs, mobile devices and laptops.

The successful candidate will supervise day-to-day IT Service desk staff, ensure timely resolution of issues, manage Active Directory changes, and administer user accounts and permissions to maintain system integrity.

Qualifications

• Experience working in an IT service desk environment.
• Ability to manage and support hardware and software across devices.

Responsibilities

• Manage and support hardware and software across PCs, mobile devices and laptops.
• Provide day-to-day supervision of IT Service desk staff.
• Carry out Active Directory changes and administer user accounts and permissions.

Skills

IT Service Desk

Active Directory

Hardware & Software Support

Team Leadership

Tools

Active Directory

Job description

Essential Employment is seeking a Senior Support Officer - IT Service Desk in Atherstone for a temporary role. The position pays £19.47 per hour PAYE and involves hands-on hardware and software support across PCs, mobile devices and laptops.

The successful candidate will supervise day-to-day IT Service desk staff, ensure timely resolution of issues, manage Active Directory changes, and administer user accounts and permissions to maintain system integrity.