Senior IT Infrastructure & Operations Leader

Different Technologies Pty Ltd.; Birmingham; On-site; GBP 95,000 - 120,000; Full time

Job summary

Artifex Interior Systems Limited is seeking an Infrastructure and Operations Senior Manager to lead the delivery, security and continuous improvement of our IT infrastructure and workplace technology in Birmingham. You will own end-to-end service delivery, resilience, and supplier performance across the IT estate.

The role requires strong ITIL governance experience, cross-site leadership, and a proactive approach to cost optimisation and business alignment.

Qualifications

• Proven experience leading enterprise IT Infrastructure and Operations functions.

Responsibilities

• Lead delivery, security, availability, performance and continuous improvement of IT infrastructure and workplace technology.
• Oversee end-to-end IT service delivery, service management and supplier engagement across the IT estate.
• Manage IT Service Desk and ITIL processes to meet business and user needs.

Skills

Enterprise IT infra leadership

ITIL knowledge

Supplier management

Cyber security governance

Budget management

Job description

Artifex Interior Systems Limited is seeking an Infrastructure and Operations Senior Manager to lead the delivery, security and continuous improvement of our IT infrastructure and workplace technology in Birmingham. You will own end-to-end service delivery, resilience, and supplier performance across the IT estate.

The role requires strong ITIL governance experience, cross-site leadership, and a proactive approach to cost optimisation and business alignment.