Senior IT Infrastructure Engineer — Lead, Secure & Resilient

Eastbourne Digifest; Eastbourne; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Generous holiday allowance

Life assurance

Pension plan

Employee Assistance Programme

Season Ticket Loans

Brewers discounts

Job summary

Brewers in Eastbourne is seeking a Senior IT Infrastructure Engineer to join the IT team at Albany House. You will lead maintenance of the core infrastructure, provide technical leadership, and drive improvements across security, resilience and efficiency.

The role combines hands-on engineering with leadership, coaching and collaboration with suppliers to ensure reliable services across Brewers. Occasional travel to sites may be required.

Qualifications

• Significant infrastructure engineering experience across Microsoft 365, Windows Server, networking, endpoint management and identity and access technologies.
• Strong knowledge of Microsoft technologies including Entra ID, Active Directory, Intune, Exchange Online, Teams, SharePoint, OneDrive and Defender for Endpoint.
• Proven experience managing technical escalations and restoring critical services in a live operational environment.
• Experience providing technical guidance, coaching and support within an infrastructure or technical support team.
• Strong understanding of infrastructure security, disaster recovery, business continuity and operational best practice.
• Experience planning and delivering infrastructure changes, process improvements and service improvement activity.
• Excellent communication, troubleshooting and problem-solving skills.
• Experience using PowerShell or similar automation tools.
• A full UK driving licence and willingness to travel to our sites when required.

Responsibilities

• Lead the maintenance and continuous improvement of our core IT infrastructure and operational services.
• Act as the senior escalation point for complex technical issues, major incidents and service disruptions.
• Provide technical guidance, day-to-day coaching and mentoring to IT Operations Engineers.
• Drive infrastructure improvements that enhance security, resilience, performance and operational efficiency.
• Lead or support high-risk technical changes, ensuring robust planning, testing, implementation and post-change review.
• Support disaster recovery, business continuity and operational governance activities.
• Work closely with suppliers and technology partners to maintain service quality and deliver successful outcomes.
• Contribute to infrastructure projects from design and implementation through to support transition and ongoing optimisation.
• Create and maintain clear technical documentation, standards, processes and knowledge resources.

Skills

Microsoft 365

Windows Server

Networking

Endpoint management

Identity and access management

PowerShell

Tools

Entra ID

Active Directory

Intune

Exchange Online

Teams

SharePoint

OneDrive

Defender for Endpoint

Job description

Brewers in Eastbourne is seeking a Senior IT Infrastructure Engineer to join the IT team at Albany House. You will lead maintenance of the core infrastructure, provide technical leadership, and drive improvements across security, resilience and efficiency.

The role combines hands-on engineering with leadership, coaching and collaboration with suppliers to ensure reliable services across Brewers. Occasional travel to sites may be required.