Senior IT Infrastructure Engineer - Hands-On, Impact-Driven

Adria Solutions Ltd; Oxford; On-site; GBP 45,000 - 60,000; Full time

Job summary

Adria Solutions Ltd. in Oxford seeks a Senior Infrastructure Engineer to join a fast-paced IT team. The role blends hands-on IT support with core infrastructure administration in a collaborative environment.

You will ensure IT systems, networks and end-user services are secure, reliable and highly available while contributing to improvements, documentation and automation as the organization grows.

Qualifications

• Hands-on IT professional with strong troubleshooting and customer-focused approach.
• Experience supporting Microsoft 365, Azure AD and Active Directory.
• Strong networking knowledge: VPNs, DNS, DHCP, VLANs, TCP/IP.

Responsibilities

• Provide first and second-line IT support to users across the business.
• Manage, prioritise and resolve IT support tickets, escalating where appropriate.
• Configure and deploy laptops, desktops and mobile devices for new starters.
• Manage onboarding and offboarding processes, including user accounts and permissions.
• Maintain and support core IT infrastructure, including servers, networking equipment and office technology.
• Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD) and Google Workspace.
• Monitor and troubleshoot networking issues including VPN connectivity, TCP/IP, DNS, DHCP and VLANs.
• Maintain IT asset registers, hardware inventory and documentation.
• Support backups, security updates and system maintenance.
• Help improve IT processes, documentation and day-to-day operational efficiency.

Skills

IT Support

Infrastructure

Microsoft 365

Azure AD

Active Directory

Networking

Windows OS

Security best practices

Backup management

Documentation

Ticketing systems

Tools

VMware

Veeam Backup & Replication

PowerShell scripting

Dell PowerEdge

Google Workspace

Job description

Adria Solutions Ltd. in Oxford seeks a Senior Infrastructure Engineer to join a fast-paced IT team. The role blends hands-on IT support with core infrastructure administration in a collaborative environment.

You will ensure IT systems, networks and end-user services are secure, reliable and highly available while contributing to improvements, documentation and automation as the organization grows.