Hands-On Infrastructure & Systems Engineer for Reliable IT

Energy Jobline CVL; Oxford; On-site; GBP 36,000 - 56,000; Full time

Job summary

Energy Jobline CVL is seeking an enthusiastic Infrastructure & Systems Engineer to join its Oxford IT team, blending hands-on IT support with infrastructure administration in a fast-paced environment. You will provide first and second-line support, manage core infrastructure, configure devices for new starters and maintain security, reliability and daily operations as the business grows.

The role requires experience with Microsoft 365, Azure AD/Active Directory, networking and Windows desktops,

Qualifications

• Previous experience in an IT Support or IT Infrastructure Support role.
• Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory.
• Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs.
• Experience supporting Windows desktop environments and business IT infrastructure.
• Strong problem-solving skills with excellent communication and customer service.
• Ability to prioritise workloads and manage multiple support requests.
• Experience using IT helpdesk or ticketing systems.
• Desirable: VMware, Veeam Backup & Replication, PowerShell scripting, Linux administration, Google Workspace.

Responsibilities

• Provide first and second-line IT support to users across the business.
• Manage, prioritise and resolve IT support tickets, escalating where appropriate.
• Configure and deploy laptops, desktops and mobile devices for new starters.
• Manage onboarding and offboarding processes, including user accounts and permissions.
• Maintain and support core IT infrastructure, including servers, networking equipment and office technology.
• Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory.
• Monitor and troubleshoot networking issues including VPN connectivity, TCP/IP, DNS, DHCP and VLANs.
• Maintain IT asset registers, hardware inventory and documentation.
• Support backups, security updates and system maintenance.
• Help improve IT processes, documentation and day-to-day operational efficiency.

Skills

IT Support

IT Infrastructure

Microsoft 365

Azure AD

Active Directory

Networking

Windows Desktop

Helpdesk/Ticketing

Tools

VMware

Veeam

PowerShell

Google Workspace

Dell PowerEdge

Linux (Ubuntu/ Rocky)

Job description

Energy Jobline CVL is seeking an enthusiastic Infrastructure & Systems Engineer to join its Oxford IT team, blending hands-on IT support with infrastructure administration in a fast-paced environment. You will provide first and second-line support, manage core infrastructure, configure devices for new starters and maintain security, reliability and daily operations as the business grows.

The role requires experience with Microsoft 365, Azure AD/Active Directory, networking and Windows desktops,