Senior IT Infrastructure Engineer — Field & 3rd Line

Equals One Ltd; Barnsley; Sur place; GBP 38 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Résumé du poste

Equals One Ltd in Barnsley is seeking a Senior IT Infrastructure Engineer to join a growing technical team. The role combines hands‑on infrastructure engineering with advanced 3rd line support, predominately office-based with occasional customer site visits.

You will install, configure and troubleshoot business networks, manage switches, firewalls, VLANs and VPNs, and support Windows Server/AD/Hyper‑V environments, delivering projects and ensuring robust IT infrastructure for customers.

Qualifications

• Proven experience installing, configuring and troubleshooting business IT networks.
• Excellent knowledge of managed switches, VLANs, routing and network segmentation.
• Practical experience configuring business‑grade firewalls, NAT and VPNs.
• Experience installing and troubleshooting Windows Server, Active Directory and Hyper‑V.
• Experience providing 3rd line technical support and escalating issues as needed.
• Strong communication and customer service skills with clear explanations.

Responsabilités

• Installing, configuring and maintaining IT networks and infrastructure at customer sites.
• Deploying and troubleshooting managed switches, firewalls, routers and wireless networks.
• Configuring VLANs, VPNs, routing, switching, DHCP, DNS and IP addressing.
• Installing and supporting Windows Server, Active Directory and Hyper‑V environments.
• Delivering network upgrades, server migrations, firewall replacements and infrastructure projects.
• Providing 3rd line technical support and acting as escalation point for 1st/2nd line.

Connaissances

Managed switches (L2/L3)

Firewall configuration

VPNs

Windows Server

Active Directory

Hyper‑V

Networking troubleshooting

VLANs

DHCP/DNS

IP addressing

3rd line support

Customer service

Outils

WatchGuard

HP/Aruba/Cisco/Ubiquiti gear

Description du poste

Equals One Ltd in Barnsley is seeking a Senior IT Infrastructure Engineer to join a growing technical team. The role combines hands‑on infrastructure engineering with advanced 3rd line support, predominately office-based with occasional customer site visits.

You will install, configure and troubleshoot business networks, manage switches, firewalls, VLANs and VPNs, and support Windows Server/AD/Hyper‑V environments, delivering projects and ensuring robust IT infrastructure for customers.