Senior IT Engineer

The Stephenworks; Redhill; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

An exciting telecoms service provider is seeking a Senior IT Support Engineer to join their growing team. This role offers a unique opportunity to work in a hybrid environment after probation, providing hands-on technical support and project management for customer-managed IT solutions. Ideal candidates will have a strong background in Microsoft technologies, VMware, and a customer-facing service provider experience. With a competitive salary and a comprehensive benefits package, including annual bonuses and ongoing training, this position is perfect for those looking to advance their careers in a dynamic and supportive environment.

Benefits

Annual bonus

Private health

Enhanced pension

Ongoing training and development

Flexible working week

25 days annual leave

Qualifications

• Strong experience in Microsoft technologies and VMware in an MSP environment.
• Customer-facing role requiring good Windows OS and AD management skills.

Responsibilities

• Provide hands-on technical support and management of customer-managed IT.
• Engage in ticket resolution and project work in a fluid environment.

Skills

Microsoft technologies

VMware

Windows OS

Active Directory management

Networking

365 technologies

Data and Voice Communications

Job description

Senior IT Support Engineer

East Surrey. Hybrid working after completion of probation.

£45 - 50k with benefits such as annual bonus, private health, enhanced pension + more.

This role is working directly for a telecoms service provider, and they are in a continued stage of growth. They are well funded and are constantly winning new contracts with both the private and public sector.

These are an exciting company with 250+ headcount and offices all over the world. They work across both public and private sectors, supplying connectivity, communication, and managed IT solutions to a range of organisations within the maritime, defence, and commercial sectors.

You’ll be joining the systems management team of 3, all customer-facing engineers, who provide hands-on technical support, administration, and management of the customer-managed IT. Around 50% of this role will be ticket resolution, likewise the other 50% will be project work, but this is a fluid environment, so you don’t have set times for this.

Your background:

We’re looking for a strong Microsoft-biased engineer who has extensive experience working within an MSP. With this role being customer-facing, this will suit someone who has a strong service provider background. The key with this role is the strong VMware & virtualisation background. You’ll also need to have a good Windows OS background with good AD management.

An ideal general background will include strong all-round general IT skills – Windows Desktop and Server, VMWare, Networking, 365 technologies, WiFi, Data, and Voice Communications etc., which is a given if you’ve worked within an MSP.

The office is based in East Surrey, so you’ll have to live within a commutable distance from there.

Benefits package is good, yearly bonus, ongoing training and development, enhanced pensions, and it's 25 days plus with a flexible working week once probation is completed.

Next steps…

If this sounds like something you would be interested in, you have 3 options:

1. Call Joe White at CRG TEC to find out more. We are really open about the role and the opportunity, so if you need to find out more before committing, no problem!
2. Drop Joe a private message on LI before applying, and he will respond to any queries you have.
3. If you are happy with what you have read, then attach a copy of your CV to this advert, and Joe White will give you a call to discuss further or get back to you if you don’t quite hit the mark.

We look forward to hearing from you!