Senior IT Business Analyst – - London

JR United Kingdom; London; On-site; GBP 70,000 - 80,000; Full time

Job summary

A leading hospitality and entertainment provider in the UK is seeking a Senior IT Business Analyst to support their IT Transformation. The role involves gathering requirements, collaborating with teams, and implementing best practices. This position offers a competitive salary and the chance to work in a dynamic environment.

Benefits

Bonus

Pension

Qualifications

• Experience in business analysis or similar roles, preferably within retail, leisure, or hospitality.
• Knowledge of requirement gathering techniques.

Responsibilities

• Assist in gathering and documenting business requirements through stakeholder meetings.
• Support process and system analysis to identify improvement areas.
• Collaborate with cross-functional teams to ensure correct understanding of requirements.

Skills

Analytical thinking

Communication

Problem-solving

Facilitation

Negotiation

Tools

Excel

PowerPoint

Word

Job description

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Senior IT Business Analyst – London, UK

Client:

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

One of the UK’s best-loved hospitality and entertainment providers is seeking a Senior IT Business Analyst to play a key role in a company-wide IT Transformation.

Reporting to the Head of Business Analysis at the global HQ, you will support business and technology projects by assisting in analysis, documentation, and communication of requirements across the group portfolio.

Key Accountabilities

• Assist in gathering and documenting business requirements through stakeholder meetings and workshops
• Support process and system analysis to identify improvement areas
• Prepare and maintain documentation such as requirement documents, user stories, process maps, and test cases
• Collaborate with cross-functional teams to ensure correct understanding and implementation of requirements
• Help validate solutions through testing and feedback
• Provide administrative support for project activities, including meeting coordination and reporting
• Work with senior analysts and team members to develop skills and knowledge
• Support implementation of good business analysis practices across the group
• Help establish and refine delivery frameworks, tools, and techniques
• Foster collaboration across IT delivery teams and promote continuous improvement

Technical Knowledge & Experience

• Experience in business analysis or similar roles, preferably within retail, leisure, or hospitality
• Knowledge of requirement gathering techniques
• Understanding of Waterfall and Agile methodologies, with eagerness to learn more
• Ability to work independently and manage multiple priorities
• Facilitation skills for workshops and requirements gathering
• Proficiency in German or Italian is highly desirable

Skills

• Analytical thinking and logical approach
• Business acumen for multi-site operations
• Influencing and negotiation skills
• Excellent communication skills, both written and verbal
• Facilitation abilities
• Strong prioritization and organizational skills
• Problem-solving skills
• Numeracy and analytical skills
• IT literacy: Excel, PowerPoint, Word, and reporting systems

Personal Behaviours

• Confidence and ability to present facts convincingly
• Continuous improvement mindset
• Focus on performance targets and quality
• Ownership and initiative
• Pragmatism in solving complex challenges
• Tenacity and drive for results
• Quick learner
• High ethical standards and integrity
• Effective communication and team collaboration

This is an excellent opportunity to work for a renowned UK hospitality and entertainment brand.

The role requires 4 days in the West London office (fabulous Hollywood-style offices) and Fridays from home.

Salary ranges between £70,000 and £80,000, with a comprehensive benefits package including bonus, pension, and more.