Senior IT & AV Engineer

PLANET RECRUITMENT SERVICES LTD; Cambridge; On-site; GBP 35,000 - 40,000; Full time

Job summary

PLANET RECRUITMENT SERVICES LTD in Cambridge is seeking a Senior IT & AV Engineer to join the IT Services Department. The role focuses on designing, implementing and maintaining IT infrastructure with strong AV experience, supporting staff, students and guests.

Salary £35,000 - £40,000, hours 8:30am - 4:30pm, and preference for experience in an educational environment. Based in Cambridge, the job requires clear communication across levels and teams.

Responsibilities

• Act as a senior point of contact for IT and AV support to staff, students, Fellows and College guests, providing expert technical advice, troubleshooting and resolution across a broad range of systems and services.
• Provide day-to-day technical guidance and co-ordination for other members of the support team, acting as an escalation point for complex incidents and helping to maintain consistent standards of service delivery.
• Provide specialist technical administration, maintenance, development and support across the College's IT infrastructure and services, including: wired and wireless network infrastructure, switches, wireless access points, VLANs, network configuration, monitoring and troubleshooting; DNS, DHCP, IP addressing and associated infrastructure services; network performance, resilience and security, including investigation and resolution of complex connectivity and Wi‑Fi issues.

Job description

Role: Senior IT & AV Engineer (Educational sector)

Location: Cambridge

Salary: £35,000 - £40,000

Hours 8:30am - 4:30pm

?Profile

Our clients IT Services Department is seeking an experienced Senior IT & AV Engineer to join their growing IT Team. Working closely with the IT Manager you will need to have strong communication skills as you will be talking to people at all levels and will need to communicate effectively.

The role requires the right candidate to have strong technical skills with experience of designing, implementing, and maintaining IT key infrastructure and network systems whilst having strong AV experience.

Having previously worked in an educational environment would be a massive plus for this position.

Key Responsibilities

• Act as a senior point of contact for IT and AV support to staff, students, Fellows and College guests, providing expert technical advice, troubleshooting and resolution across a broad range of systems and services.
• Provide day-to-day technical guidance and co-ordination for other members of the support team, acting as an escalation point for complex incidents and helping to maintain consistent standards of service delivery.
• Provide specialist technical administration, maintenance, development and support across the College's IT infrastructure and services, including:

wired and wireless network infrastructure, including switches, wireless access points, VLANs, network configuration, monitoring and troubleshooting;

network services including DNS, DHCP, IP addressing and associated infrastructure services;

network performance, resilience and security, including the investigation and resolution of complex connectivity and Wi‑Fi issues;

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.