Senior Internal Account Manager - SMB

Tech Data Corporation; Basingstoke; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Matched pension

Enhanced parental & family leave

Pet-friendly moments off

Job summary

TD SYNNEX in the United Kingdom seeks a proactive Senior Internal Account Manager to energise the SMB segment and build meaningful partnerships. You will be the trusted voice for partners, turning insight into opportunity and delivering value through every interaction.

You will plan outbound calls, manage pipelines in CRM, provide quotations, negotiate, and collaborate with internal teams to close deals while upholding SLAs and driving growth. Hybrid working is offered.

Qualifications

• 5+ years of sales experience with a proven track record.
• Strong understanding of the sales process.
• Exceptional communication and relationship-building skills, paired with a confident telephone manner and sharp attention to detail.
• Ability to manage priorities and plan effectively.
• Familiarity with Microsoft Word, Excel, Outlook, and CRM/order systems.
• Tech experience helps - but curiosity and adaptability matter more.
• A growth mindset and eagerness to learn, adapt, and improve.

Responsibilities

• Maximise call outcomes using multiple sources to gather customer insights.
• Plan and execute outbound calls to generate new business opportunities.
• Lead customer conversations focused on relevant solution and product areas.
• Recommend enhancements by understanding customer requirements.
• Collaborate with partners and internal teams to deliver tailored solutions and close deals.
• Manage your pipeline in our CRM, ensuring accurate updates and timely follow-through.
• Provide quotations, negotiate pricing, and uphold service level agreements.
• Use customer insights to shape strategic engagement and position TD SYNNEX as a long-term growth partner.
• Champion TD SYNNEX's values in every interaction.

Skills

Sales experience

Relationship building

Communication

Time management

Telephone manner

Adaptability

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

Job description

At TD SYNNEX, we're looking for a proactive Senior Internal Account Manager to energise our SMB segment. You'll be the trusted voice for our partners, turning insight into opportunity and delivering value through every interaction. This isn't just about selling - it's about listening, learning, and taking the lead to create real impact. We're not here to sell you a job. We're here to invite you into a culture that values curiosity, celebrates diverse perspectives, and believes that great leadership starts with listening. If you're passionate about collaboration, building strong relationships, and delivering results with accountability and clear communication, this is your opportunity to make a real impact.

• Maximise call outcomes using multiple sources to gather customer insights.
• Plan and execute outbound calls to generate new business opportunities.
• Lead customer conversations focused on relevant solution and product areas.
• Recommend enhancements by understanding customer requirements.
• Collaborate with partners and internal teams to deliver tailored solutions and close deals.
• Manage your pipeline in our CRM, ensuring accurate updates and timely follow-through.
• Provide quotations, negotiate pricing, and uphold service level agreements.
• Use customer insights to shape strategic engagement and position TD SYNNEX as a long-term growth partner.
• Champion TD SYNNEX's values in every interaction.
  We're not looking for perfection - we're looking for passion, purpose, and a track record of making things happen.
• 5+ years of sales experience with a proven track record.
• Strong understanding of the sales process.
• Exceptional communication and relationship-building skills, paired with a confident telephone manner and sharp attention to detail.
• Ability to manage priorities and plan effectively.
• Familiarity with Microsoft Word, Excel, Outlook, and CRM/order systems.
• Tech experience helps - but curiosity and adaptability matter more.
• A growth mindset and eagerness to learn, adapt, and improve.

If you're excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

Don't meet every single requirement?

Here’s a list of some of our perks but what really sets us apart is the way we work together. We're big on trust, transparency, and making space for moments that matter.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
• Hybrid working.
• Private healthcare, matched pension, enhanced parental & family leave.
• "Moments that matter" paid time off (yes, even for your pet's birthday).
• Four Business Resource Groups supporting inclusion and belonging.
• Clear progression paths and benchmarked salaries.
• Sustainability - we're building a greener future. We've reduced energy consumption in our UK offices by 19.2% year-on-year - it's not just a goal, it's a commitment.
• A culture that values every voice and celebrates diverse perspectives.
• These values drive everything we do, they're not just posters on the wall