Senior Interaction Designer

Hard Problems; Cardiff; Hybrid; GBP 50,000 - 57,000; Full time

Benefits offered by this job

Hybrid working pattern

Job summary

Public Health Wales is seeking a Senior Interaction Designer to join a national transformation programme. The role is a fixed-term 12-month post to design and improve complex digital services, translating user needs and technical requirements into clear, accessible interactions.

You will craft user journeys, wireframes and high-fidelity designs using Figma, work with researchers to apply insights, and collaborate with developers to deliver user-centred solutions.

Qualifications

• Master's degree or equivalent in a relevant field with senior level interaction design experience.
• Proficiency in designing accessible, user-centred digital services across multiple products.
• Evidence of continuous professional development and collaboration with cross-functional teams.
• Experience on large digital transformation programmes and creating clear user journeys and designs using Figma.

Responsibilities

• Design accessible interfaces and interactions for weight management digital services.
• Create, test and iterate user journeys, wireframes, prototypes and high-fidelity designs using Figma.
• Work with researchers to understand user needs and apply insights to design decisions.
• Collaborate with developers and multidisciplinary teams to deliver usable solutions.
• Translate complex information into simple, intuitive experiences.
• Establish design patterns and best practices across products and services.
• Represent user needs in stakeholder discussions and communicate decisions with evidence.
• Mentor colleagues and grow design capability across teams.

Skills

Senior interaction design

User journey design

Wireframing

Prototyping

Collaboration across diverse teams

Evidence-based design decisions

Mentoring

Education

Master's degree in an associated professional field

Equivalent qualification or experience

Tools

Figma

Job description

Public Health Wales is the national public health organisation for Wales. Its purpose is to help everyone in Wales live longer, healthier, happier lives by preventing disease, protecting health, and reducing inequalities. It provides leadership, specialist services and public health expertise, and is the leading source of public health information, research and innovation in Wales.

The role

This is a fixed-term post of 12 months (with possibility of extension to 18 months), sitting within a large-scale national transformation programme that supports the delivery of Healthy Weight: Healthy Wales and MyPath Cymru. You would join a multidisciplinary team alongside user researchers, service designers, clinicians, digital specialists and programme colleagues. The role is responsible for designing and improving complex digital services, translating research findings, user needs, organisational goals and technical requirements into clear, effective and accessible interactions. The role reports into a Principal Service Designer.

What you would do

• Design accessible and intuitive user interfaces and interactions that help people access and use weight management services and digital products.
• Create, test and iterate user journeys, wireframes, prototypes and high-fidelity designs using tools such as Figma.
• Work closely with user researchers to understand user needs, behaviours and challenges, and apply those insights to design decisions.
• Collaborate with developers and multidisciplinary teams to deliver user-centred solutions that are technically feasible and accessible.
• Turn complex, sensitive or conflicting information into simple and intuitive experiences.
• Establish and evolve design patterns, standards and best practice across products and services.
• Represent user needs in discussions with stakeholders and communicate design decisions using evidence and insight.
• Support and mentor colleagues, sharing knowledge and helping to grow design capability across teams.

What they are looking for

Essential:

• A Master's degree in an associated professional field, or equivalent qualification or experience.
• Practical experience working at senior level in interaction design across a range of products and services.
• Evidence of continuous professional development.
• Experience working on large digital transformation programmes, designing and improving digital services in line with project and design guidelines.
• Experience creating clear and accessible user journeys, wireframes, prototypes and detailed designs using Figma or similar tools.
• Experience collaborating with diverse teams and stakeholders to develop practical design solutions that balance user needs with business goals.
• Proficiency in applying design principles to ensure systems are usable, accessible and effective for people with diverse abilities and contexts.
• Proficiency in using ethical methods to design, collect, analyse and report data for diverse users.
• Proficiency in developing and testing prototypes to reduce risk and ensure solutions meet user and organisational needs.
• Strong teamwork, attention to detail, decision-making, customer focus, investigation and influencing skills.
• Commitment to diversity, inclusion and the organisation's core values, including Compassionate Leadership Principles for Health and Social Care in Wales.

Desirable:

• BCS Practitioner Certificate in Systems Design or BCS Foundation Certificate in Agile (or equivalent).
• Knowledge of the NHS, other healthcare systems or the health sector.
• Awareness of DevOps culture and its role in continuous delivery.
• Proficiency in Agile methods and practices.
• Welsh language skills at level 1 or above.

Working arrangements

The role is based at Public Health Wales, 2 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ. It operates in a hybrid working pattern. Travel across Wales is required. The post is full-time and fixed term for 12 months, with the possibility of extension to 18 months. Applications from candidates requiring Skilled Worker sponsorship are welcome. The ability to speak Welsh is desirable; Welsh and English speakers are equally welcome. A Disclosure and Barring Service check is required.

Pay and benefits

£50,129 to £57,365 per year (Agenda for Change Band 7, pro rata).