Senior Interaction Designer

NHS; Cardiff; In loco; GBP 50.000 - 57.000; Tempo pieno

Descrizione del lavoro

Public Health Wales is seeking a Senior Interaction Designer to join a national transformation programme focused on weight management services across Wales. You will work with researchers, service designers, clinicians and digital specialists to design accessible, user‑centred experiences grounded in evidence and user needs.

You will translate research findings into intuitive interactions, develop user journeys and prototypes using Figma, and collaborate with multidisciplinary teams to deliver

Competenze

• Master’s degree or equivalent; experience in interaction design.
• Experience in interaction design on large digital transformation programmes.
• Proficient in creating user journeys, wireframes, prototypes, and designs using Figma.
• Knowledge of accessibility and inclusive design principles.

Mansioni

• Design accessible and intuitive interactions for weight management services.
• Create and test user journeys, wireframes, prototypes, and high-fidelity designs using Figma.
• Collaborate with researchers, developers and stakeholders to deliver user-centred solutions.
• Champion accessibility and inclusive design across Wales.
• Support agile delivery across multidisciplinary teams.
• Mentor colleagues and grow design capability across teams.

Conoscenze

Teamwork

Attention to detail

Decision-making

Customer focus

Investigation skills

Influence and impact

Welsh language (desirable)

Formazione

Master’s degree or equivalent

BCS Practitioner Certificate in Systems Design

BCS Foundation Certificate in Agile

Strumenti

Figma

Descrizione del lavoro

Main area User Research Grade Band 7 Contract Fixed term: 12 months (12 months with possibility to extend to 18) Hours Full time - 37.5 hours per week Job ref 028-AC200-1026

Employer Public Health Wales NHS Trust Employer type NHS Site Public Health Wales Town Cardiff Salary £50,129 - £57,365 per annum pro rata Salary period Yearly Closing 28/10/2026 23:59 Interview date 18/11/2026

Welcome to Public Health Wales, the national public health organisation for Wales

Our vision is Working to achieve a healthier future for Wales

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.

Important Note for vacancies offered on a fixed-term or secondment basis.Individuals who hold permanent (substantive) employment within the NHS may only be appointed via secondment. Approval for a secondment must be obtained from your current line manager prior to submitting an application.

Job overview

THIS POST IS FIXED TERM FOR 12 MONTHS DUE TO FUNDING POSSIBILITY TO EXTEND TO 18 MONTHS

Help shape the future of weight management services in Wales.

We're looking for a Senior Interaction Designer to join a national transformation programme supporting the delivery of Healthy Weight: Healthy Wales and MyPath Cymru. You'll work as part of a multidisciplinary team alongside user researchers, service designers, clinicians, digital specialists and programme colleagues to design accessible, inclusive and evidence-based experiences for people accessing weight management services.

This is an opportunity to help improve how people access, navigate and engage with support across digital, community and clinical settings. You'll use research, data and insight to design services that are simple, effective and grounded in user needs.

Main duties of the job

Design accessible and intuitive interactions that help people access and use weight management services and digital products.

Create and iterate user journeys, wireframes, prototypes and high-fidelity designs using tools such as Figma to explore and test ideas

Work closely with user researchers to understand user needs, behaviours and challenges, and apply these insights to design decisions.

Collaborate with developers and multidisciplinary teams to deliver user-centred solutions that are technically feasible and accessible.

Champion accessibility, inclusion and assisted digital approaches to ensure services work for diverse communities across Wales.

Represent user needs in discussions with stakeholders and communicate design decisions using evidence and insight.

Contribute to design standards, patterns and continuous improvement across products, services and ways of working.

Working for our organisation

We are Public Health Wales – the national public health organisation in Wales. Our purpose is ‘Working together for a healthier Wales’. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

Detailed job description and main responsibilities

As a Senior Interaction Designer, you will be responsible for designing and improving complex digital services within a large-scale transformation programme. You'll translate research findings, user needs, organisational goals and technical requirements into clear, effective and accessible interactions.

The role involves planning and delivering interaction design activities, contributing to design direction, and adapting approaches as priorities or user needs evolve. You'll work closely with user researchers, service designers, developers and stakeholders throughout discovery, design and delivery.

You will:

Design user interfaces and interactions that are accessible, usable and aligned to user needs.

Create, test and iterate prototypes using appropriate design and prototyping methods.

Turn complex, sensitive or conflicting information into simple and intuitive experiences.

Establish and evolve design patterns, standards and best practice.

Support agile delivery by working collaboratively across multidisciplinary teams.

Communicate design rationale clearly and help build shared understanding of user needs.

Champion user-centred design and contribute to a culture of learning, collaboration and continuous improvement.

Support and mentor colleagues, sharing knowledge and helping to grow design capability across teams.

This role offers the opportunity to influence the design of services that support people across Wales, ensuring digital products and service experiences are accessible, evidence-based and centred on the needs of the people who use them.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome

Person specification

Qualifications and Knowledge

• A Master’s degree in an associated professional field (or equivalent qualification / experience).
• Practical experience, working at this level in interaction design, across a range of products and services.
• Evidence of continuous professional development.
• Theoretical and specialist knowledge, gained with the following certifications (or equivalent): o BCS Practitioner Certificate in Systems Design. o BCS Foundation Certificate in Agile.
• Knowledge of the NHS, other healthcare systems, or the health sector, including regional or national variations

Experience

• Experience working in an interaction design role on large digital transformation programmes, designing and improving digital services in line with project and design guidelines.
• Experience creating clear and accessible user journeys, wireframes, prototypes, and detailed designs using tools such as Figma.
• Experience collaborating effectively with diverse teams and stakeholders to develop practical design solutions that balance user needs with business goals.
• Proficient in the application of design principles to ensure systems are usable, accessible, and effective for people with diverse abilities and contexts.
• Proficient in using ethical methods to design, collect, analyse, and report data for diverse users and markets.
• Proficient in developing and testing prototypes to reduce risk and ensure solutions meet user and organisational needs
• Proficient in the planning, management the execution of tests throughout the delivery lifecycle to ensure service quality and user satisfaction.
• Aware of DevOps culture and its role in enhancing collaboration between development and operations to support continuous delivery.
• Proficient in applying Agile methods and practices, enabling teams to deliver valuable products in small, manageable steps.

Skills and Attributes

• Teamwork to work openly and supportively with others and help create a team where everyone feels able to contribute.
• Attention to detail to ensure work is safe, accurate, and high-quality.
• Decision-making skills to make good choices by weighing priorities, risks, and impacts, and working with others for fair outcomes.
• Customer focus to put user needs at the heart of decisions and deliver fair, inclusive outcomes.
• Investigation skills to gather insights, understand problems, and support informed decision-making.
• Influence and impact to work positively and empathetically with others to support shared goals and actions.
• Welsh language skills are desirable, at level 1 and above, in understanding, speaking, reading and writing in Welsh.

Other

• Demonstrate a strong commitment to supporting the organisation’s mission by promoting and fostering diversity and inclusion throughout the NHS.
• Actively embody and embed the organisation’s core values and behaviours, including the Compassionate Leadership Principles for Health and Social Care in Wales.
• Work flexibly in a hybrid working environment.
• Travel across Wales as required.

Public Health Wales, reserves the right to close this vacancy early. We therefore encourage early applications.

Priority is given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

If you have a disability and have any particular requirements to enable you to participate in the application process, please contact [e-mail]

IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job.

Using a generic application or automated AI application services, such as Lazy Apply or AI Apply, does not usually provide enough personal evidence of your skills and experience relevant to the role. This can make it difficult for us to assess your suitability and will reduce your chances of being shortlisted.

To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert, providing clear evidence and examples to demonstrate how you meet each requirement.

We are committed to fair, transparent recruitment and believe in equality of opportunity in our workplace and will not tolerate discrimination on grounds of age, disability, gender identity, religion or belief, race or nationality, marriage or civil partnership status, sex, sexual orientation, working pattern, caring responsibilities, trade union activity or political beliefs – or on any other grounds. We welcome applications from individuals seeking flexible working arrangements.

The salary scale shown is for a full-time member of staff, with the amount being adjusted pro rata for those working less than 37.5 hours per week.

In general, anyone joining our Trust who has not previously worked in the NHS will, by default, start on the first point of the advertised pay band. Pay progression will then be determined by annual Performance and Development Reviews in accordance with the NHS Wales Pay Progression Policy .An application for Incremental Credit may be considered, but can only be awarded based on evidenced, reckonable service and/or equivalent, relevant experience.