Senior Inside Sales Representative - Platforms

Global Payments; Leicester; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Global Payments in the United Kingdom is seeking a Senior Inside Sales Representative to qualify and manage inbound leads, conduct outbound prospecting, and convert enquiries into customers. You will maintain Salesforce pipelines, collaborate with Sales Support and Compliance, and regularly meet or exceed sales KPIs.

Periodic onsite work at Partner offices and alignment with UK Field Sales are expected. The role requires 2+ years in internal sales or customer support, strong communication, and

Qualifications

• Minimum of 2+ years experience in internal customer support and/or internal sales.
• Strong interpersonal and consultative communications skills.
• Solid understanding of the sales processes supported by practical experience using Salesforce.
• Strong admin capability and attention to detail with proficiency in Word/Excel/PowerPoint.

Responsibilities

• Qualify and manage inbound leads, determining appropriate sales processes, promoting products and services and converting enquiries into profitable customers.
• Conduct outbound prospecting on agreed partner contact lists and follow-up to drive conversion, ensuring proposals, CSA’s and client documentation are accurate and timely.
• Ensure compliance by completing risk assessments, adhering to pricing policies, and meeting regulatory and company standards.
• Collaborate with the Sales Support, Compliance and Business Development teams to ensure prospects and clients meet required standards and conversion objectives.
• Manage incumbent client reviews, including rate checks and SLA commitments, to ensure retention and growth.
• Maintain accurate pipelines in Salesforce, recording client information, tasks, cases, and actions to maximise sales effectiveness and provide timely reporting.
• Consistently meet or exceed sales targets and KPI’s, including funnel activity, proposals, close rates, and compliance service levels.
• Participate in sales and product training sessions to strengthen solutions-selling capability and confidence.
• Collaborate with our UK Field Sales teams where required to handover merchant opportunities requiring face to face sales.
• Periodically be onsite at our Partner offices to work through Partner Sales and Account Management teams to drive incremental opportunities from their customer base.

Skills

Internal sales

Salesforce

CRM proficiency

Communication skills

Tools

Microsoft Word

Excel

PowerPoint

Job description

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a Senior Inside Sales Representative to join our ever evolving sales team and help shape the future of global commerce.What you’ll ownQualify and manage inbound leads, determining appropriate sales processes, promoting products and services and converting enquiries into profitable customers.Conduct outbound prospecting on agreed partner contact lists and follow-up to drive conversion, ensuring proposals, Client Services Agreements (CSA’s) and client documentation (including checklists) are accurate and timely.Ensure compliance by completing risk assessments, adhering to pricing policies, and meeting regulatory and company standards.Collaborate with the Sales Support, Compliance and Business Development teams to ensure prospects and clients meet required standards and conversion objectives.Manage incumbent client reviews, including rate checks and SLA commitments, to ensure retention and growth. Maintain accurate pipelines in Salesforce, recording client information, tasks, cases, and actions to maximise sales effectiveness and provide timely reporting.Consistently meet or exceed sales targets and KPI’s, including funnel activity, proposals, close rates, and compliance service levels.Participate in sales and product training sessions to strengthen solutions-selling capability and confidence.Collaborate with our UK Field Sales teams where required to handover merchant opportunities requiring face to face sales.Periodically be onsite at our Partner offices to work through Partner Sales and Account Management teams to drive incremental opportunities from their customer base.What you’ll bringPayments or Financial Tech ExperienceMinimum of 2+ years experience in internal customer support and/or internal sales.Strong interpersonal and consultative communications skills with demonstrated ability to build rapport quickly over the telephone, influence and negotiate effectively and engage in mature, solutions focused conversations with customers. A solid understanding of the sales processes supported by practical experience using SalesforceStrong administrative capability and attention to detail with proficiency in Microsoft Word, Excel and Powerpoint.Ability to work independently while identifying business opportunities and driving new sales in a competitive environment.About the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.#LI-BH1