Senior Analyst, Sales Insights

Global Payments Inc.; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Global Payments Inc. in London is seeking a Senior Analyst, Sales Insights to design automated dashboards and enable data-driven decisions across the sales funnel. You will partner with the SMB LoB teams and leaders to deliver timely insights and improve conversions.

You will drive reporting using Salesforce, Power BI and Google Data Studio, craft actionable commentary, and maintain global KPIs with governance and repeatable processes for leadership reviews.

Qualifications

• Strong background in MI / Sales Performance Analysis (min 4 years experience)
• Ability to create meaningful, clear dashboards with appropriate value-adding commentary in Salesforce
• Outstanding analytical skills, self-motivated, high performing and goal oriented
• Excellent communication (written and oral) and skilled at bringing data to life with the story
• Comfortable managing stakeholders, both internal and external and able to question the status quo appropriately

Responsibilities

• Partner with Sales teams and leaders to deliver data driven insights
• Create, deliver and interpret product sales performance insights across regions
• Drive weekly cadence on product funnel insights to optimize performance
• Provide ad-hoc insights for new GTM product launches
• Support forecasting alignment with Finance and governance of KPIs / definitions

Skills

Sales Performance Analysis

Dashboard creation

Salesforce

Power BI

Google Data Studio

Stakeholder management

Data storytelling

Tools

Salesforce

Google Data Studio

Oracle Hyperion

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for an experienced Senior Analyst, Sales Insights to join our ever evolving team and help shape the future of global commerce

About The Role

As a Senior Manager, Sales Performance Analyst, you will create purposeful sales pipeline product MI in the form of automated dashboards and visualisations that help our business evaluate the success of our sales funnel with the goal of optimising conversions and improving our time from lead to live for merchants. The role will work closely with BI, product and GTM teams with a specific product lens to ensure our sales team have clear views of monthly product related leading and lagging performance measures.

You will drive the adoption of automated reporting using automated visualisation tools (e.g. Power BI & Google Data Studio) reengineering reports where necessary to establish real time views and driving a cadence underpinned by value add reporting. The ability to craft appropriate value-adding commentary that helps us manage our lead performance by lead source, highlighting areas of growth and enabling us to address any blockers.

What You’ll Own

• Navigating our product sales teams towards positive outcomes by partnering with the SMB Line of Business (LoB) sales teams and leaders for Americas, Software and Genius to deliver data driven, actionable insights
• Creates, delivers and interprets both in month and actual product sales performance insights including transformation, where necessary, across regions.
• Drives weekly cadence on product funnel insights including deep insights which optimize performance through lead / campaign level insights delivering measurable improvements
• Ad-hoc insights for new GTM product launches across our product / VAS offering
• Forecasting alignment with Finance (Short term plans)
• Governance, integrity and adoption of global sales KPIs / definitions
• Consolidates Exec views e.g MBR / QBR and drafts appropriate first line commentary for leader review

What You’ll Bring

• Strong background in MI / Sales Performance Analysis (min 4 years experience)
• Ability to create meaningful, clear dashboards with appropriate value-adding commentary in Salesforce (utilising add ons where necessary to enhance visualisations)
• Outstanding analytical skills, self-motivated, high performing and goal oriented
• Excellent communication (written and oral) and skilled at ‘making the complex simple’ and the ability to bring data to life with ‘the story’ (especially for non-financial/data users)
• Comfortable managing stakeholders, both internal and external and able to question or challenge the status quo appropriately
• Work well under tight timescales and are able to prioritise effectively without supervision
• Able to demonstrate a can-do attitude in line with our core behaviours

Desirable

• Highly numerate and a confident user of Salesforce, Excel and Google products (primarily Google Sheets, Google Slides and Google Data Studio)
• Confident in statistical modelling (understands and can apply algorithms, regression models and decision trees)
• Ability to produce machine learning models
• Experience with BI tools (e.g. Oracle Hyperion) or purpose built reporting cubes is an advantage
• A background in acquiring, fintech or a software industry would be advantageous
• Fluent in programming languages e.g. HTML, Python, SQL would also be an advantage

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.