Senior Infrastructure & Systems Engineer – Hybrid

HealthHarmonie Ltd

Park Central

Hybrid

GBP 65,000 - 95,000

Full time

4 days ago
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Job summary

Medinet Group is seeking a Lead Infrastructure & Systems Engineer to own the escalation path for the IT infrastructure team, drive the Freshservice ITSM platform, and lead on platform development and security posture improvements. The role partners with the IT Infrastructure Manager and contributes to architectural decisions across Azure, M365, and network domains.

The position is hybrid (Office and Remote) in Edgbaston, West Midlands, UK, with strong emphasis on automation, documentation, and

Qualifications

  • 3rd line infrastructure experience with complex multi-system incidents.

Responsibilities

  • Act as the primary technical escalation point for the infrastructure team.

Skills

Azure
Microsoft 365
Networking
ITSM platforms
PowerShell scripting
Security & Compliance
Documentation

Tools

Freshservice
ServiceNow
Azure Portal
Intune
Entra ID
Exchange Online
SharePoint
Teams
Azure Virtual Desktop
VPN
GlobalProtect

Job description

Medinet Group is seeking a Lead Infrastructure & Systems Engineer to own the escalation path for the IT infrastructure team, drive the Freshservice ITSM platform, and lead on platform development and security posture improvements. The role partners with the IT Infrastructure Manager and contributes to architectural decisions across Azure, M365, and network domains.

The position is hybrid (Office and Remote) in Edgbaston, West Midlands, UK, with strong emphasis on automation, documentation, and

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