Senior Infrastructure Lead: Cloud, Security & Migrations

IMT Resourcing Solutions Ltd; Cheltenham; On-site; GBP 90,000 - 120,000; Full time

Job summary

IMT Resourcing Solutions Ltd is assisting a growing Managed Service Provider in Cheltenham to appoint a Technical Lead who will own complex technical issues, support the engineering team and deliver infrastructure projects across the customer base.

This hands-on leadership role suits an experienced 3rd Line or Senior Infrastructure Engineer who enjoys solving problems, mentoring others, and taking responsibility for technical delivery and customer communications.

Qualifications

• Experience in MSP/IT services supporting multiple customer infrastructures.
• Senior 3rd Line or infrastructure engineer with ownership of escalations.
• Hands-on with project delivery from scoping to implementation.
• Strong communication skills and customer engagement.

Responsibilities

• Act as senior escalation point for complex infra, cloud, networking, and security.
• Provide mentoring to 1st-3rd Line Engineers.
• Own technical projects: migrations, upgrades, deployments, security improvements.
• Design, implement, and support MS 365, Azure, Windows Server, networking.
• Engage with customers to understand challenges and propose solutions.
• Investigate root causes and implement permanent fixes.
• Maintain standards, documentation, and best practices.
• Support onboarding of new customers and scoping of solutions.

Skills

MS 365 admin

Azure cloud

Networking basics

Mentoring

Tools

Hyper-V

VMware

Fortinet

Acronis

HP hardware

Job description

IMT Resourcing Solutions Ltd is assisting a growing Managed Service Provider in Cheltenham to appoint a Technical Lead who will own complex technical issues, support the engineering team and deliver infrastructure projects across the customer base.

This hands-on leadership role suits an experienced 3rd Line or Senior Infrastructure Engineer who enjoys solving problems, mentoring others, and taking responsibility for technical delivery and customer communications.