Senior Infrastructure Engineer (67999)

Hitachi Digital Services, LLC; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Onsite role at Nissan Sunderland

On-call rota

Overtime support

Job summary

Hitachi Digital Services is seeking a Senior Infrastructure Engineer to lead the optimisation, maintenance, and reliability of core IT infrastructure at the Nissan Sunderland plant. You will be the primary technical escalation point for complex system and network issues in a fast-paced manufacturing environment.

The role requires strong Hyper-V and Cisco networking expertise, plus hands-on SolarWinds administration and experience supporting critical production environments.

Qualifications

• Expert-level Hyper-V administration and troubleshooting.
• Experience with failover clustering and virtual switch configuration.
• Strong Cisco networking experience, including routing, switching, firewalls, and wireless technologies.
• Hands-on administration of SolarWinds (NPM, SAM).
• Minimum 5 years' experience in an enterprise infrastructure, network, or systems engineering role.

Responsibilities

• Manage, optimise, and maintain virtualised environments and server infrastructure to ensure maximum uptime for production operations.
• Act as the Tier 3 escalation point for critical infrastructure issues, including complex Hyper-V diagnostics, failover clustering, and storage performance tuning.
• Support advanced routing, switching, networking, and security troubleshooting activities.
• Manage network segmentation requirements, including VLAN configuration changes across core and access switching infrastructure.
• Assist with the configuration, monitoring, and administration of Cisco firewalls and Cisco wireless environments.
• Own and develop the enterprise monitoring platform using SolarWinds, including alerting, dashboards, and reporting.
• Provide onsite production support and participate in planned maintenance activities outside normal working hours.

Skills

Hyper-V

Failover clustering

Cisco networking

SolarWinds

Enterprise monitoring

Tools

Hyper-V Manager

SolarWinds (NPM/SAM)

Cisco routers/switches/firewalls

Job description

Our Company

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job Description

Working Pattern: 5 days per week onsite, plus overtime and out-of-hours support as required by operational demand.

Job Description

Hitachi Digital Services is seeking an experienced Senior Infrastructure Engineer to lead the optimisation, maintenance, and reliability of core IT infrastructure at the Nissan Sunderland plant. In this role, the successful candidate will serve as the primary technical escalation point for complex system and network issues, ensuring high availability across a fast-paced manufacturing environment.

The ideal candidate will bring a strong blend of virtualisation expertise, enterprise monitoring management, and Cisco networking knowledge, along with experience supporting critical production environments.

Key Responsibilities

• Manage, optimise, and maintain virtualised environments and server infrastructure to ensure maximum uptime for production operations.
• Act as the Tier 3 escalation point for critical infrastructure issues, including complex Hyper-V diagnostics, failover clustering, and storage performance tuning.
• Support advanced routing, switching, networking, and security troubleshooting activities.
• Manage network segmentation requirements, including VLAN configuration changes across core and access switching infrastructure.
• Assist with the configuration, monitoring, and administration of Cisco firewalls and Cisco wireless environments.
• Own and develop the enterprise monitoring platform using SolarWinds, including alerting, dashboards, and reporting.
• Provide onsite production support and participate in planned maintenance activities outside normal working hours.

Essential Skills & Experience

• Expert-level Microsoft Hyper-V administration and troubleshooting.
• Experience with failover clustering and virtual switch configuration.
• Strong Cisco networking experience, including routing, switching, firewalls, and wireless technologies.
• Hands-on administration of SolarWinds (NPM, SAM).
• Minimum 5 years' experience in an enterprise infrastructure, network, or systems engineering role.
• Experience supporting manufacturing, shopfloor, or managed services environments is highly desirable.

Additional Requirements

• Full-time onsite presence at Nissan Sunderland (5 days per week).
• Flexibility to support overtime and operational requirements as needed.
• Willingness to participate in an on-call support rota is essential.
• Ability to provide out-of-hours support for critical incidents and planned maintenance activities.

About Us

We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.