Senior Information Technology Support Engineer

Spectrum IT Recruitment; Fareham; On-site; GBP 32,000 - 42,000; Full time

Job summary

Spectrum IT Recruitment is seeking a Senior IT Support Engineer to provide hands-on 2nd and 3rd line IT support to internal users across hardware, software, telephony and business systems from our Fareham head office.

Reporting to the IT Manager, you will join a small IT team and work on IT projects, security, system implementations and user training, while ensuring incidents are resolved promptly. Applicants must be eligible to work in the UK and commute to Fareham five days a week.

Qualifications

• Eligible to work in the UK without restrictions
• Hands-on IT support across hardware, software and networks

Responsibilities

• Provide hands-on IT support across hardware, software, telephony and business systems, managing incidents through to resolution and keeping users updated
• Manage IT operations and security, including hardware provisioning, access control, IT policies and escalation
• Support IT projects and improvements, including system implementations, integrations and user training

Skills

Windows Server

Active Directory

Windows 11

VoIP / Network

Job description

IT Support Engineer required to support internal users across 2nd & 3rd line. The company are looking for a skilled Senior IT Support Engineer to support their head office and client sites with a range of IT issues.

Reporting to the IT Manager and working as part of a small IT team, this role is well suited to someone who likes to embed themselves into the business and work across a broad range of tasks.

Please note, this role is fully office based in Fareham. On-site parking is available.

Day-to-Day Responsibilities:

• Provide hands-on IT support across hardware, software, telephony and business systems, managing incidents through to resolution and keeping users updated throughout.
• Manage IT operations and security, including hardware provisioning, access control, IT policies, service communications and escalation to internal or external specialists where required.
• Support IT projects and improvements, including system implementations, integrations, technical developments and training users across the business.

Skill Requirements:

• Windows Server
• Active Directory
• Windows 11
• VoIP / Network

All candidates applying must be eligible to work in the UK without restrictions and able to commute to Fareham 5 days per week.