Senior Information Technology Analyst

JR United Kingdom; Loughborough; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Information Technology Analyst to join their dynamic team in Loughborough. In this pivotal role, you will leverage your extensive experience in IT systems and project management to enhance business analytics and processes. Your expertise will be crucial in maintaining a seamless workstation environment and providing advanced support to end users. This position offers an exciting opportunity to work on critical IT processes and manufacturing applications, ensuring operational efficiency and effectiveness. If you are passionate about technology and have a strong leadership inclination, this role is perfect for you.

Qualifications

• 4+ years of hands-on IT Systems experience required.
• Experience as an IT project manager is essential.
• Bachelor's degree in a technology-related field is mandatory.

Responsibilities

• Maintain and support end users and workstation environments.
• Install, maintain, and provide general support for hardware and software.
• Support IT processes and manufacturing applications critical to operations.

Skills

IT Systems Experience

Project Management

ServiceNow

Leadership

Use Cases Development

Agile Methodologies

Communication Skills

Education

Bachelor’s Degree in Information Systems

Bachelor’s Degree in Computer Science

Tools

Power BI

Azure DevOps

ITIL Foundation

Microsoft Certified Professional

Microsoft Certified Solutions Expert

CompTIA A+

Job description

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Senior Information Technology Analyst, loughborough

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Client:

Insight Global

Location:

loughborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Insight Global is looking for a Senior Digital & IT Analyst to work on-site at one of our leading manufacturing clients in Loughborough. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining and supporting the end users and workstation environment at the facilities. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations.

Must haves:

• Minimum 4 years hands-on IT Systems experience
• Recent experience as an IT project manager with exposure to project management skills, standards, methods, and techniques
• Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives
• Demonstrated leadership desire or previous leadership experience
• Demonstrated ability to develop and prepare use cases, functional specifications, and technical requirements
• Experience with Agile methodologies and Azure DevOps
• Excellent written and verbal communications
• Bachelor’s degree or higher in Information Systems, Computer Science, or technology-related field of study

Plusses:

• Previous experience working in a Manufacturing environment
• Exposure to business analyse practises and techniques using tools such as Power BI
• Certifications:
• ITIL Foundation, Microsoft Certified Professional, Microsoft Certified Solutions Expert, CompTIA A+