Senior Industrial Service Engineer

Envirogen Technologies Inc.; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle and tools

Pension scheme

Ongoing training and development

Opportunities for career progression

Job summary

A leading industrial services firm in the UK is seeking a Senior Industrial Service Engineer to manage complex water purification contracts. This role involves hands-on service delivery, customer relationship management, and market insights. The successful candidate will have proven experience with large-scale water treatment systems and strong technical skills, as well as a positive health and safety mindset. Competitive salary and opportunities for career progression offered.

Responsibilities

• Perform installation, maintenance, and repair of industrial water treatment systems.
• Build and maintain relationships with key customers.
• Assist with proposal development and contract finalisation.
• Provide input on market trends and growth opportunities.

Skills

Servicing large-scale industrial water treatment systems

Customer relationship management

Problem-solving skills

Technical proficiency in RO, ion exchange, and filtration

Communication skills

Education

GCSE Maths and English (Grade 5 or above or equivalent)

Engineering qualification at ONC level or higher

Tools

Microsoft Office

Job description

We are seeking a strategic and technically proficient Senior Industrial Service Engineer to lead the delivery of complex industrial water purification service and maintenance contracts. This role combines hands-on service delivery with customer relationship management, process optimisation, and commercial support.

You’ll play a key role in maintaining uptime and product quality through preventative maintenance, while also supporting sales growth, profitability, and market expansion. The position requires frequent travel, often at short notice.

Responsibilities

Service Delivery

• Perform on-site services including installation, maintenance, process optimisation, and repair of large-scale industrial water treatment systems
• Electrical diagnostics and ladder logic fault finding
• Ensure contractual service obligations are met.
• Deliver training to field staff and customers.
• Maintain high levels of customer satisfaction through timely and professional service.

Customer Relations & Account Management

• Build and maintain strong relationships with key customers and prospects.
• Conduct regular customer meetings to confirm lifecycle support.
• Promote new technologies and rental assets.
• Ensure remedial works are quoted to maintain uptime and maximise account value.

Proposal & Contract Support

• Assist with scoping, costing, and contract finalisation.
• Support proposal development and commercial negotiations.

Market Insight & Brand Promotion

• Provide input on market trends and growth opportunities.
• Support marketing initiatives including trade shows and seminars.
• Contribute to the development and promotion of new technologies.

Education & Qualifications

• Essential: GCSE Maths and English (Grade 5 or above or equivalent)
• Desirable: Engineering qualification at ONC level or higher

Skills & Experience

• Proven experience in servicing and optimising large-scale industrial water treatment systems.
• Strong technical proficiency in RO, ion exchange, filtration, and related technologies.
• Excellent customer relationship and account management skills.
• Commercial awareness and ability to identify upselling opportunities.
• Strong communication and problem-solving skills.
• Positive health and safety mindset.
• Competent in Microsoft Office and administrative reporting.

• Competitive salary
• Company vehicle and tools
• Pension scheme
• Ongoing training and development
• Opportunities for career progression