Senior Import and Export Shipping Operator

TipTopJob; Felixstowe; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Company pension

20 Days Holiday Plus bank holidays

Job summary

TipTopJob in Felixstowe is seeking an experienced Import and Export Shipping Operator to manage international freight movements for high-value accounts. You will coordinate shipments across Sea, Road and Air, liaising with customers, overseas agents and hauliers to keep cargo moving efficiently.

The role requires 2+ years in logistics, strong commercial awareness, and excellent communication skills, with familiarity in vehicle transportation considered an advantage.

Qualifications

• 2+ years experience in logistics or shipping.
• Strong commercial awareness and communication skills.
• Familiarity with vehicle transportation is advantageous.

Responsibilities

• End-to-end coordination of Import/Export shipments and UK transport across Sea, Road and Air.
• Providing strategic support to key accounts, handling escalations, and maintaining long-term relationships.
• Overseeing complex documentation and customs processes, including tariff classification, VAT/duty calculations, and temporary imports.
• Negotiating rates and service agreements with carriers, shipping lines, airlines, vehicle packers and overseas agents.
• Providing expert guidance on trade compliance, customs requirements, and international shipping regulations.
• Preparing quotations, analysing margins, and contributing to pricing strategies.
• Handling shipment exceptions and high-impact issues, resolving delays and operational challenges.
• Maintaining accurate operational and financial records.

Skills

Import/Export knowledge

Account management

Negotiation

Customer communication

Job description

Location: Felixstowe

Start: ASAP

An experienced Import and Export Shipping Operator is required for our independent Freight Forwarding client, who provides worldwide shipping services.

Manging high:value accounts, a typical day will involve coordinating the shipping movement of motor vehicles across multiple modes.

What Youll Do

Youll be dealing with companies worldwide, liaising with customers, overseas agents and hauliers, ensuring seamless movement of cargo across global supply chains.

Responsibilities Include

• EndAEUR'toAEUR'end coordination of Import, Export Shipments and UK Transport across Sea, Road, Air transport, ensuring efficiency, compliance, and profitability.
• Providing strategic support to key accounts, handling escalations, and maintaining strong longAEUR'term relationships.
• Overseeing complex documentation and customs processes, including tariff classification, VAT / Duty calculations, ATA and Carnet de Passage, Temporary Imports, NOVA Declarations, Knowledge of IVA / SVA
• Negotiating rates and service agreements with carriers, shipping lines, airlines, vehicle packers and overseas agents to secure competitive pricing and service levels.
• Providing expert guidance trade compliance, customs requirements, and international shipping regulations.
• Preparing quotations, analysing margins, and contributing to pricing strategies.
• Handling shipment exceptions and highAEUR'impact issues, proactively resolving delays, disputes, and operational challenges.
• Maintaining accurate operational and financial records.

What You Need

Were keen to speak to logistics professionals with 2+ years experience. Candidates must have strong industry knowledge, strong commercial awareness and be a proficient communicator; in person, on the phone and in writing. Familiarity with vehicle transportation, would be a distinct advantage.

Why Youll Love This Role

• Position within a fastAEUR'moving motor vehicle logistics environment.
• Opportunities to shape operational processes and contribute to commercial strategy.
• Competitive salary
• Company pension
• 20 Days Holiday Plus bank holidays

Keywords / alternative titles: Import / Export Operations, Import / Export Operator, Import / Export Clerk, Container, Ro Ro Car / Vehicle Customs, Export Declarations, Carnets, Import Declarations, Dangerous Goods Awareness, Vehicle Transportation.