Senior Hybrid Claims Operations Manager - North England

Sedgwick Claims Management Services Ltd; United Kingdom; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Company car or cash allowance

SIPP pension

25 days + bank holidays

Flexible working

Private healthcare

Life assurance

Income protection

Employee assistance programme

Discounts

Job summary

Sedgwick Claims Management Services Ltd in the North of England is seeking an Operations Manager to lead the Domestic Major Loss team, directing complex property claims, and delivering excellent customer service in a hybrid environment.

You will balance office and home-based work while managing a high-performing team and coordinating with adjusting executives across the region to optimise claim handling capabilities.

Qualifications

• Experience handling complex property insurance claims.
• Proven management skills and the confidence to lead a high performing team.
• Excellent communication skills with policyholders, insurers and contractors.

Responsibilities

• Lead and develop the North England Domestic Major Loss team.
• Ensure claims are handled efficiently with a focus on customer service.
• Collaborate with adjusting executives and the regional team to allocate claims by complexity.

Skills

Claims handling

Leadership

Communication

Job description

Sedgwick Claims Management Services Ltd in the North of England is seeking an Operations Manager to lead the Domestic Major Loss team, directing complex property claims, and delivering excellent customer service in a hybrid environment.

You will balance office and home-based work while managing a high-performing team and coordinating with adjusting executives across the region to optimise claim handling capabilities.