Senior HR Tech & Workday Delivery Leader

Inizio; Greater London, Manchester; Hybrid; GBP 120,000 - 190,000; Full time

Benefits offered by this job

Private Healthcare

Pension

Annual Leave

Hybrid Working

Life Insurance

Income Protection

Employee Assistance Programme

Cycle to Work

Additional Wellbeing & Lifestyle Benef

Job summary

Inizio is seeking a Director, HR Technology & Solutions Delivery to lead HR technology strategy and the delivery of Workday and related platforms across the organisation. You will own end-to-end platform design, governance and operational excellence, driving platform engineering and security, while managing global delivery and vendor partnerships.

You will translate HR requirements into scalable Workday solutions, oversee BAU operations, enhancements and major HR transformation projects, and

Qualifications

• Significant experience leading Workday in a complex enterprise environment across functional design, BAU operations, enhancements and project delivery.
• Strong Workday functional solution-design expertise across multiple areas, with an understanding of HCM processes, configuration, security, reporting, integrations and data.
• Proven experience delivering significant Workday implementations, module deployments, transformations or optimisation programmes.
• Strong understanding of enterprise integrations, APIs, middleware, data integration and connectivity.
• Understanding of platform engineering practices including testing, deployment, monitoring, automation and operational resilience.
• Strong understanding of application security, identity and access management, technology risk, data privacy and change controls.
• Experience establishing effective technical and functional governance for enterprise applications.
• Demonstrated success managing systems integrators, vendors and strategic partners.
• Experience building and leading multidisciplinary technology teams.
• Strong communication and stakeholder-management skills across HR and Technology leadership.

Responsibilities

• Provide end-to-end IT ownership of Workday, covering functional design, configuration, operations, support, enhancements and continuous improvement.
• Partner with HR People Services and Centres of Excellence to translate business requirements into scalable, sustainable Workday solutions aligned with global standards.
• Provide senior oversight of Workday business processes, configuration, security, reporting, integrations and adoption of new platform capabilities.
• Lead the Workday IT Operations team, ensuring effective management of incidents, requests, defects, changes, enhancements and releases.
• Establish effective service levels, operational KPIs, demand and backlog management, root-cause analysis, testing, documentation and operational controls.
• Drive continuous improvement, automation and proactive platform management to improve user experience, reliability and operational efficiency.
• Act as the senior escalation and decision point for significant Workday functional, technical and operational matters.
• HR Technology Strategy: Own end-to-end technology delivery of significant Workday and wider HR technology initiatives, from requirements and solution design through build, integration, testing, deployment, stabilisation and BAU transition.
• Lead Workday enhancements, module implementations, optimisation initiatives and HR transformation projects.
• Ensure solutions align with business outcomes, architecture principles and the longer-term HR technology roadmap.
• Establish delivery governance across scope, plans, dependencies, resources, risks, quality and budget.
• Hold systems integrators and delivery partners accountable for delivery, solution quality, knowledge transfer and sustainable support.
• Define the technology strategy, target architecture and multi-year roadmap for the company's global HR technology ecosystem.
• Establish architecture and engineering principles across platforms, integrations, APIs, data, identity, security, environments, testing, deployment, monitoring and operational resilience.
• Lead the progressive evolution of HR Technology towards a stronger platform engineering operating model, increasing automation, standardisation and engineering discipline.
• Ensure HR technology is scalable, secure, resilient, maintainable and aligned with the company's wider enterprise technology strategy.
• Manage technical debt and identify opportunities to simplify and modernise the HR technology estate.
• Develop internal technical capability and reduce unnecessary reliance on external partners for core platform knowledge.
• Own technical governance across HR technology architecture, integrations, security and change.
• Ensure secure and reliable connectivity between Workday, HR applications, enterprise platforms, identity services, data platforms and external providers.
• Establish appropriate integration patterns, APIs, middleware and data standards, reducing unnecessary point-to-point connectivity.
• Ensure appropriate controls across cyber security, data privacy, identity and access management, privileged access, segregation of duties and change management.
• Embed security, risk and compliance requirements into solution design and delivery and maintain appropriate controls and audit evidence.
• Partner with Enterprise Architecture, Cyber Security, Data and Integration teams to ensure HR technology aligns with enterprise standards.
• Act as the senior IT partner to HR leadership, translating HR strategy and operational priorities into an actionable technology roadmap.
• Work with HR People Services and Centres of Excellence to shape solutions and prioritise BAU enhancements, projects and strategic investments.
• Provide guidance on Workday capabilities and wider opportunities including automation, AI and emerging HR technologies.
• Manage strategic relationships with Workday, technology vendors, systems integrators and specialist partners.
• Hold partners accountable for technical capability, solution quality, service, delivery and commercial outcomes and provide technology leadership for vendor selection and investment decisions.
• Build and lead a high-performing HR Technology team with the right balance of Workday functional, technical, integration, engineering and operational capabilities.
• Develop the technical maturity of the function through coaching, standards and strong engineering practices.
• Foster collaboration across HR, Enterprise Architecture, Cyber Security, Data, Integration and wider IT.
• Establish a culture of ownership, customer focus, engineering quality, accountability and continuous improvement.
• Act as a visible and credible senior technology leader across the organisation.
• Desirable: Senior Manager, Director or equivalent experience within a global organisation.
• Desirable: Deep experience across Workday HCM and multiple Workday modules, supported by Workday certifications and/or demonstrable functional and technical expertise.
• Desirable: Experience leading global Workday deployments, optimisation programmes or major HR transformations.
• Desirable: Experience within consulting, technology, pharmaceutical, life sciences or another complex multinational environment.
• Desirable: Experience introducing platform engineering, DevOps, automation or product-oriented ways of working into enterprise applications.

Job description

Inizio is seeking a Director, HR Technology & Solutions Delivery to lead HR technology strategy and the delivery of Workday and related platforms across the organisation. You will own end-to-end platform design, governance and operational excellence, driving platform engineering and security, while managing global delivery and vendor partnerships.

You will translate HR requirements into scalable Workday solutions, oversee BAU operations, enhancements and major HR transformation projects, and