Senior HR Officer 12 Month Maternity Cover

Galgorm Collection; Ballymena; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading company in the hospitality sector is seeking an HR & Learning and Development Officer to support HR operations and deliver impactful training programs. This hybrid role involves collaborating with department heads to enhance workforce engagement and ensure compliance with employment legislation. The ideal candidate will possess strong communication skills and a solid understanding of HR practices, particularly within Northern Ireland. Join a dynamic team dedicated to fostering a culture of learning and continuous improvement.

Qualifications

• Strong knowledge of Northern Ireland employment legislation.
• Experience in advising and supporting managers on HR matters.
• Ability to facilitate engaging training sessions.

Responsibilities

• Support day-to-day HR operations and compliance.
• Develop and deliver training content aligned with business needs.
• Maintain accurate employee and training records.

Skills

Communication

Presentation

Interpersonal Skills

Attention to Detail

Problem Solving

Education

CIPD Level 3 or above

Tools

Microsoft Office

LMS

Job description

Job Title: HR & Learning and Development Officer
Department: Human Resources
Location: Galgorm
Reports To: HR Manager / HR Associate Director
Contract Type: Full-Time / Permanent
Salary: £32,000 - £38,000

We are seeking a proactive and results-oriented HR & Learning and Development Officer to support the continued growth of Galgorm Collection. This new hybrid role combines core Human Resources functions with the design, delivery, and evaluation of impactful training and development programs aligned to our brand values and operational objectives.

As a key member of the HR team, the HR & Learning and Development Officer will play an integral role in supporting day-to-day HR operations: ensuring compliance with employment legislation, maintaining accurate HR records, and employee relations while also championing a culture of learning and continuous improvement.

The HR & Learning and Development Officer will collaborate closely with Heads of Departments to identify training needs, deliver engaging learning initiatives, and contribute to workforce engagement, talent development and succession planning.

Human Resources

• Maintain up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.
• Provide guidance to managers and employees on HR policies, procedures, and best practices.
• Support employee relations processes, including absence management, investigations, disciplinaries, and grievances.
• Promote a positive work culture aligned with Galgorm’s values and team vision.
• Ensure full compliance with employee documentation requirements, including employment contracts, right-to-work checks, and accurate HR records.
• Liaise with key departments such as Payroll and Health & Safety to proactively address HR-related issues and support smooth operational workflows.
• Champion diversity, equity, inclusion, and employee well-being in all HR initiatives.
• Provide informed, practical advice and coaching to managers on HR policies including absence management, performance development, and employee relations.
• Oversee the employee life cycle, ensuring each stage reflects the company's values and culture.
• Prepare and submit statutory reports, including those required by the Equality Commission, in a timely manner.
• Take responsibility for daily HR operations in the absence of the HR Manager.

Learning & Development

• Develop and deliver engaging and effective training content that aligns with business needs
• Work with department managers to assess training needs and support departmental training plans.
• Maintain accurate and up-to-date training records and ensure all mandatory training is completed and tracked in line with internal policies and legal requirements.
• Promote a learning culture that supports continuous development, inclusion, and high performance.
• Support career progression and succession planning through targeted learning pathways and development plans.
• Assist in the implementation and maintenance of the Learning Management System (LMS).

Additional Responsibilities:

• Attend internal and external training programs as required.
• Undertake additional tasks or projects as requested by senior management.

Person Specification

Essential:

• Strong and current knowledge of Northern Ireland employment legislation.
• Excellent communication, presentation, and interpersonal skills.
• Ability to facilitate engaging training sessions and workshops.
• Proficient in Microsoft Office and HR systems.
• Experience working with LMS or e-learning platforms.
• Proven experience in advising and supporting managers on HR matters.
• Ability to work independently with a commercial and solutions-focused mindset
• Capable of building trust-based relationships across all levels of the organisation.
• Comfortable working in a fast-paced and evolving environment.
• Demonstrates attention to detail, confidentiality, and professionalism
• Holds a valid driver’s license and access to own vehicle.

Desirable:

• CIPD Level 3 or above (or working towards) in HR or L&D.
• Familiarity with luxury hospitality standards and training practices
• Proven experience in a similar role, ideally in hospitality or a service-led environment.

Perks Of The Job!!!

We’re?passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want?to extend your knowledge, Galgorm Collection can offer you?an?endless?amount?of opportunities. Why work for us? Click Apply below to view our work perk

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department.

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS