Senior HR Manager / Head of HR

Fella and Jones; England; On-site; GBP 55,000 - 70,000; Full time

Job summary

Join a dynamic global brand as a Senior HR Manager, where your expertise will shape a positive workplace culture. This role offers the chance to implement innovative HR initiatives that foster employee growth and satisfaction. You'll lead performance management strategies and develop recognition programs that celebrate contributions. Work in an environment that values personal and professional development, while being part of a dedicated team committed to excellence. If you are passionate about HR and want to make a significant impact, this opportunity is perfect for you.

Qualifications

• 5+ years of HR experience in a luxury brand environment.
• Strong expertise in employee relations and performance management.
• Proven ability to align HR practices with brand values.

Responsibilities

• Drive learning and development initiatives for team growth.
• Lead performance reviews and employee satisfaction surveys.
• Develop reward and recognition programs to enhance culture.

Skills

Employee Relations

Learning and Development

Performance Management

Interpersonal Skills

HR Policy Development

Continuous Improvement

Job description

Senior HR Manager/ Head of HR – Global Retail Brand

Location: London

Salary: Up to £70k + Generous Benefits

Fella & Jones exclusively supports a luxury homewares brand that curates timeless designs to elevate homes and spaces worldwide. Their team is at the heart of their success and is dedicated to fostering a positive, high-performing workplace. This is an exciting opportunity to join a leading global brand that offers a fantastic work environment, strong values, and opportunities for personal and professional growth.

Key Responsibilities

• Drive learning and development initiatives to support team growth and career progression.
• Lead performance reviews, engagement strategies, and employee satisfaction surveys to continuously enhance the employee experience.
• Develop and implement reward and recognition programmes that celebrate employee contributions and promote a culture of excellence.
• Partner with the business to manage employee relations (ER) matters effectively.
• Proactively suggest and develop new HR policies and procedures to enhance efficiency and align with the brand’s vision and values.
• Deliver training sessions to line managers on best practices in performance management, ER matters, and employee engagement.
• Oversee all ER matters including absence management, disciplinary processes, grievances, and sickness management.
• Monitor employee wellbeing, gather feedback through surveys, and implement improvements based on insights.
• Lead learning and development initiatives, ensuring continuous professional growth across the business.

Ideal Candidate Skills & Experience

• A minimum of 5 years’ experience implementing HR initiatives, ideally within a high-performing or luxury brand environment.
• Strong expertise in employee relations, learning and development, and performance management.
• Experience designing and implementing employee satisfaction surveys and reward and recognition programmes.
• Proven ability to align HR practices with the vision and values of a premium, customer-centric brand.
• Exceptional interpersonal skills, with the ability to build trusted relationships at all levels of the organisation.
• A proactive, solution-focused mindset with a passion for continuous improvement and innovation in HR.

For more information, apply via LinkedIn or contact the Fella & Jones team directly at [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Other, and Administrative

• Industries

  Staffing and Recruiting, Human Resources Services, and Retail Luxury Goods and Jewelry

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