Senior HR Advisor: Employee Relations & Policy

Nacro; Birmingham; Hybrid; GBP 34,000 - 35,000; Full time

Job summary

Nacro, Birmingham-based, is seeking a People Advisor to provide practical, timely HR advice and to manage employee relations caseloads with managers across the organisation. The role emphasises fair decision-making, policy application and positive employee experience within a hybrid working model.

You will build manager capability, maintain confidential records and contribute to HR projects while ensuring adherence to UK employment law and Nacro values.

Qualifications

• Good HR generalist experience across the employee lifecycle.
• Up-to-date knowledge of UK employment law, HR policy and good people-management practice.
• Ability to apply employment law and policy to individual circumstances, identify risks and provide practical recommendations.
• Experience producing clear written advice, case documentation and maintaining confidential records.
• Strong organisational skills with a busy caseload.
• Excellent communication, able to adapt to audiences.
• Confidence to provide constructive challenge while building trust.
• Good professional judgement and knowing when to seek guidance.
• Commitment to efficient, accurate, high-quality service.

Responsibilities

• Provide clear, practical HR advice to managers and employees on a range of people policies and employee relations.
• Proactively manage an allocated employee relations caseload with fair progression.
• Advise on disciplinary, grievance, absence, performance, probation and flexible working matters.
• Support absence and health-related processes, including Occupational Health referrals and reasonable adjustments.
• Advise on application of policies and employment law.
• Support formal consultation processes and meetings with documentation.
• Identify and manage people-related risks and maintain case records.
• Contribute to policy and process improvements and manager capability.
• Participate in wider People and Organisation Development projects.

Skills

HR generalist

UK employment law

Policy application

Written advisory docs

Organisation & prioritisation

Communication skills

Constructive challenge

Professional judgement

Service orientation

Education

CIPD Level 5 or equivalent

Tools

HR systems

Job description

Nacro, Birmingham-based, is seeking a People Advisor to provide practical, timely HR advice and to manage employee relations caseloads with managers across the organisation. The role emphasises fair decision-making, policy application and positive employee experience within a hybrid working model.

You will build manager capability, maintain confidential records and contribute to HR projects while ensuring adherence to UK employment law and Nacro values.