Senior Housing & Homelessness Officer: Lead & Strategize

Worcester City Council; Worcester; Vor Ort; GBP 38.000 - 48.000; Vollzeit

Zusammenfassung

Worcester City Council's Housing & Homelessness Service seeks a Senior Housing & Homelessness Officer to apply expert knowledge of homelessness legislation and policy to support officers and managers in delivering compliant services.

The role involves leading on complex cases, coordinating with multiple agencies, and supporting statutory reviews and housing register appeals while developing strategic housing practice across the service.

Qualifikationen

• Expert knowledge of relevant homelessness legislation, policy and practice within a statutory framework.
• Strong communication and partnership skills to build relationships with colleagues and external agencies.
• Ability to provide advice and guidance to colleagues and partners.
• Thorough approach with attention to detail and understanding of value for money.
• Flexible and proactive attitude, delivering best service to customers.

Aufgaben

• Provide operational support to Officers and Managers to ensure compliant delivery of Housing & Homelessness services.
• Lead on complex homelessness cases requiring multi-agency coordination and coordinate housing register appeals.
• Support managers with statutory homelessness reviews and related housing policy implementation.

Kenntnisse

Expert knowledge of homelessness law

Strong communication & partnership

Advising colleagues & sharing know-how

Attention to detail

Flexibility & adaptability

Customer-focused service

Jobbeschreibung

Worcester City Council's Housing & Homelessness Service seeks a Senior Housing & Homelessness Officer to apply expert knowledge of homelessness legislation and policy to support officers and managers in delivering compliant services.

The role involves leading on complex cases, coordinating with multiple agencies, and supporting statutory reviews and housing register appeals while developing strategic housing practice across the service.