Senior Homelessness Prevention Lead

Reading Borough Council; Reading; Presencial; GBP 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement 25 days

Flexible working

LGPS

Life Assurance

On-site day nursery

Season Ticket Loan

Lease car

Descripción de la vacante

Reading Borough Council is seeking a Senior Homelessness Prevention Officer to join the Housing Needs team. You will manage a complex caseload of individuals and families threatened with homelessness, and work with landlords, support networks and agencies to identify sustainable housing solutions and positive outcomes.

You will lead on homelessness assessments, make decisions under Part VII of the Housing Act 1996, and support colleagues with mentoring and guidance in a collaborative,

Formación

• Experience of delivering frontline housing advice or homelessness services.
• Significant experience of making homelessness decisions under Part VII of the Housing Act 1996.
• Thorough knowledge of homelessness legislation, housing law and related welfare legislation.
• Strong understanding of the Housing Act 1996 (as amended) and the Renters Rights Act 2025.
• Experience of interpreting complex legislation and applying it in practice.
• Excellent communication, negotiation and problem-solving skills.
• Experience working effectively with partner agencies and within multi-disciplinary environments.
• The ability to manage competing priorities and work effectively under pressure.
• Strong report writing, decision-making and case management skills.
• Experience of supporting, coaching or mentoring colleagues.

Responsabilidades

• Manage a varied and complex homelessness prevention caseload.
• Develop and maintain personalised housing plans with customers.
• Prevent homelessness through negotiation and mediation with landlords, family members and support networks.
• Make robust homelessness decisions in accordance with Part VII of the Housing Act 1996 and relevant case law.
• Conduct Section 202 reviews and provide high-quality decision-making.
• Support Team Leaders and provide mentoring, training and guidance to colleagues.
• Chair multi-agency meetings and work collaboratively with internal and external partners.
• Investigate landlord and tenant disputes and provide specialist housing advice.
• Contribute to service improvement initiatives and help shape future service delivery.
• Support the council's objective of reducing temporary accommodation and bed and breakfast usage.

Conocimientos

Frontline housing advice

Homelessness prevention

Negotiation

Communication

Problem-solving

Mentoring

Descripción del empleo

Reading Borough Council is seeking a Senior Homelessness Prevention Officer to join the Housing Needs team. You will manage a complex caseload of individuals and families threatened with homelessness, and work with landlords, support networks and agencies to identify sustainable housing solutions and positive outcomes.

You will lead on homelessness assessments, make decisions under Part VII of the Housing Act 1996, and support colleagues with mentoring and guidance in a collaborative,