Senior Housing & Homelessness Operations Lead

Dudley Metropolitan Borough Council; Dudley; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible and hybrid working

Job summary

Dudley Metropolitan Borough Council is recruiting a number of Strategic Operational Leads to shape the future of housing and homelessness services across the borough. The Operations Manager for Dudley Homes will oversee the allocation and letting of social housing, ensuring high levels of customer satisfaction and compliance with policy while reviewing trends and working with partners to meet demand.

These roles offer senior leadership opportunities within a forward-thinking housing service,

Responsibilities

• Lead high-performing teams, drive service improvement and deliver excellent outcomes for residents.
• Provide operational leadership across housing and homelessness services.
• Oversee allocation and letting of Dudley's social housing, ensuring customer satisfaction and policy compliance.
• Review trend data and collaborate with partners to meet housing need across the borough.

Job description

Dudley Metropolitan Borough Council is recruiting a number of Strategic Operational Leads to shape the future of housing and homelessness services across the borough. The Operations Manager for Dudley Homes will oversee the allocation and letting of social housing, ensuring high levels of customer satisfaction and compliance with policy while reviewing trends and working with partners to meet demand.

These roles offer senior leadership opportunities within a forward-thinking housing service,