Senior Housekeeper

Harri; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Private medical benefits

Life Assurance

Long Service Awards

Employee discounts

Job summary

Harri is seeking an experienced Senior Housekeeping professional to lead our luxury hospitality team in the Greater London area. You will oversee daily operations, supervise staff, and ensure an exceptional guest experience with keen attention to detail.

You will train colleagues, manage safety procedures, and collaborate with other departments to uphold brand standards in a demanding environment.

Qualifications

• Previous experience in a Senior Housekeeper or Housekeeping Supervisor role in luxury hospitality.
• Strong leadership, organisational and communication skills.
• Proactive, guest-focused and able to train colleagues.

Responsibilities

• Oversee daily housekeeping operations and maintain top standards.
• Supervise and motivate the housekeeping team across shifts.
• Deliver discreet, professional service to Members and Guests.
• Ensure safety, COSHH compliance and effective handovers.

Skills

Team leadership

Guest service

Attention to detail

Communication

Health & safety COSHH

Job description

A Stage Unlike Any Other

In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here.

At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation — it is an environment where members connect, create, and return time and time again because something about it feels truly special.

It takes an exceptional person to be part of that.

That person might be you.

Key Responsibilities

Housekeeping Standards

• Oversee daily housekeeping operations and ensure all areas are maintained to the highest standards.
• Carry out regular inspections of guest, member, public, and back-of-house areas.
• Ensure checklists, cleaning procedures, and daily tasks are completed efficiently.
• Monitor housekeeping supplies, linen, amenities, and equipment.

Team Leadership

• Supervise, support, and motivate the housekeeping team throughout each shift.
• Allocate tasks effectively and ensure the team consistently meets our standards.
• Support the training and development of colleagues.
• Assist the Housekeeping Manager with the smooth running of the department.

Member & Guest Experience

• Deliver a discreet, professional, and friendly service to Members and Guests.
• Respond promptly to housekeeping requests and resolve issues where possible.
• Communicate guest preferences and requirements effectively.
• Work closely with other departments to deliver a seamless experience.

Communication & Safety

• Ensure clear and effective shift handovers.
• Report maintenance issues, incidents, damages, or concerns promptly.
• Follow all Health & Safety, COSHH, and company procedures.

About You

• Previous experience in a Senior Housekeeper, Housekeeping Supervisor, or similar role, ideally within luxury hospitality.
• A genuine passion for exceptional cleanliness and attention to detail.
• Confident leading and supporting a team.
• Highly organised, proactive, and hands-on.
• Professional, discreet, and guest-focused.
• Excellent communication skills and a positive approach to teamwork.
• Knowledge of Health & Safety and COSHH procedures.

In return, we offer an excellent range of rewards and benefits, including:

• Private medical benefits
• Life Assurance
• Long Service Awards
• Reward Gateway Benefits Scheme
• Discounts on food & beverage in our restaurants and sister businesses
• An exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme
• Birthday extra day off

Eligibility

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

*Terms and conditions apply to all the above benefits

Compensation: Competitive salary