Senior Host

Merlin; Greater London; On-site; GBP 26,935,000 - 31,685,000; Full time

Benefits offered by this job

Merlin benefits discounts

25% on-site discount

40% Lego discount

Merlin Magic Pass

Training & development

Job summary

Chessington World of Adventures Resort is seeking a passionate Senior Host to lead our Freestyle refill stations, vending operations and Paw Patrol Gift Shop. You will manage a high-profile guest-facing operation in a fast-paced attractions environment.

You will motivate colleagues, drive sales, maintain retail standards, oversee stock, and ensure exceptional guest service while upholding health and safety.

Qualifications

• Must be over 18 years old.
• Must be full-time and fully flexible; weekend and bank holiday work required.
• Previous retail experience is desirable.

Responsibilities

• Lead Freestyle refill stations, vending operations and Paw Patrol Gift Shop.
• Drive sales and maintain high retail standards.
• Manage stock levels and ensure excellent guest service.
• Contribute to guest experiences, revenue and health & safety compliance.

Skills

Team leadership

Customer service

Retail operations

Stock management

Guest experience

Job description

What you'll bring to the team

Senior Host

Location: Chessington World of Adventures Resort, KT9 2NE

Hours: Full Time Fully Flexible

Contract Type: Fixed Term, Seasonal

COME & JOIN BRITAIN'S WILDEST ADVENTURE!

Here at Chessington World of Adventure, we're looking for a passionate and proactive Senior Host to lead our Freestyle refill stations, vending operations and Paw Patrol Gift Shop. This is a fantastic opportunity for an experienced Retail Supervisor, Team Leader or Hospitality Supervisor to take ownership of a high-profile guest-facing operation within a fast-paced attractions environment.

You'll lead by example, supporting and motivating colleagues while driving sales, maintaining excellent retail standards, managing stock levels and ensuring every guest receives outstanding customer service. You'll play a key role in delivering exceptional guest experiences, maximising revenue and maintaining high standards of cleanliness, presentation and health & safety.

If you have experience in retail operations, hospitality, customer service, team leadership, stock management and guest experience, and thrive in a fast-paced environment, we'd love to hear from you.

Qualifications & Experience

• Must be over the age of 18.
• Must be Full Time and fully flexible, able to work weekends and bank holidays as required.
• Previous retail experience is desired.

Benefits

• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel.
• 25% discount in our on-site retail shops and restaurants.
• 40% discount on Lego.
• Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world.
• Ongoing training and development opportunities.

Pay Range

From GBP £9.40/Hr.