Senior Healthcare Support Worker - Clacton

Esneft; Little Clacton; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working options

NHS Pension

Staff discounts

Job summary

ESNEFT is recruiting a Health Care Support Worker at Clacton Town Clacton on a permanent basis. The Durban ward will provide community step up and down care, opening Nov 2026 to support seasonal pressures.

The role involves assisting Registered Nurses, supporting daily living activities, and maintaining infection control and dignity for patients and carers. We welcome NHS/healthcare experience and offer flexible working options, access to training and development, and a generous pension scheme.

Qualifications

• NVQ level 3 or equivalent.
• Evidence of completed competencies as part of a professional portfolio.
• Evidence of functional skills or willingness to undertake.
• Willingness to undertake further study.

Responsibilities

• To assist the Registered Nurses to care for the patient to ensure their physical, psychological, social and spiritual needs are met
• To assist the patient to perform activities of daily living in accordance with their plan of care, e.g. personal hygiene, dressing, toileting, feeding, oral hydration, positioning, mouth-care etc
• To perform and accurately record clinical observations as required and report changes to the Registered Nurse immediately
• To be responsible for ensuring own infection control practice is in line with Trust Infection Control policies, including approved hand-washing technique.
• To ensure that all communication and care provision maintains the dignity and respect of all patients and their carers/relatives
• To clean and prepare areas for new admissions/transfers

Skills

Healthcare experience

Education

NVQ level 3 or equivalent

Evidence of completed competencies as part of a professional portfolio

Evidence of functional skills or willingness to undertake

Willingness to undertake further study

Job description

NHS AfC: Band 3

Main area Clinical Support Worker Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week Job ref 432-HR904-26

Site Clacton Town Clacton Salary £25,760 - £27,476 pro rata, per annum + unsocial hours payments Salary period Yearly Closing 11/10/2026 23:59 Interview date 19/10/2026

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Job overview

An exciting opportunity has arisen for Health Care Support Workers to join the newly formed Durban ward located at Clacton and District Community Hospital. Durban ward is a 26 bedded until which will provide Community step up and step down to patients who have a North East Essex GP.

Community Hospital wards within North East Essex provide care for patients who do not require acute nursing intervention and who needs cannot be met at home. They also provide palliative or end of life care, recovery from acute illness, rehabilitation and IVABs.

Durban ward is planned to open in November 2026 to help support flow during seasonal pressures. Due to the trusts ambition to support a "home First" approach, the ward has potential to transition after the inter period to a Same Day Assessment Unit, providing rapid assessment, diagnostics, and treatment for appropriate patients, reducing avoidable admissions to the Colchester acute site.

We welcome applications from individuals with prior NHS/healthcare experience.

As a Healthcare Support Worker, you are required to work a rota pattern. You must be able to work a variety of shifts, including days, nights and weekends including Bank Holidays such as Christmas Day.

NHS Care Certificate is required for this role - if you do not have a care certificate but have care experience you maybe suitable for a band 2 role.

Main duties of the job

To assist the Registered Nurses to care for the patient to ensure their physical, psychological, social and spiritual needs are met

To assist the patient to perform activities of daily living in accordance with their plan of care, e.g. personal hygiene, dressing, toileting, feeding, oral hydration, positioning, mouth-care etc

To perform and accurately record clinical observations as required and report changes to the Registered Nurse immediately

To be responsible for ensuring own infection control practice is in line with Trust Infection Control policies, including approved hand-washing technique.

To ensure that all communication and care provision maintains the dignity and respect of all patients and their carers/relatives

To clean and prepare areas for new admissions/transfers

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Experience

• Previous experience in an healthcare setting
• Experience within an acute care setting

Knowledge

• Awareness of physical, psychological and spiritual needs of patient's relatives and carers.
• Awareness of the nature of the carers role in assisting patients to fulfil basic human needs
• Knowledge of clinical procedures and observations
• Knowledge of relevant legislation
• Understanding of risk management, health and safety issues, including safe manual handling.

Qualifications

• Evidence of completed competencies as part of a professional portfolio
• NVQ level 3 or equivalent
• Evidence of functional skills or willingness to undertake
• Willingness to undertake further study

Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.

Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.

If you require any information in an alternative format or have any access needs for the application process, please contact us.

Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.

When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.

Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document

The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.

Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due to Home Office eligibility. Please note Band 2 roles are not eligible for sponsorship.

In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

We would like to take this opportunity to thank you for your interest in East Suffolk and North Essex NHS Foundation Trust; we look forward to receiving your application for employment.

We do not charge any fees at any stage of our recruitment process, including job applications, interviews, sponsorship arrangements or employment offers

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.