Senior Health Care Support Worker

NHS National Services Scotland; Glasgow; On-site; GBP 23,000 - 29,000; Part time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave

Cycle to Work Scheme

Study bursaries

Learning opportunities

Holiday pay enhancements

Employee discounts

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is offering a part-time Senior Healthcare Support Worker role at the Royal Hospital for Children in Glasgow. The post involves 34.5 hours per week with rotational 12-hour shifts on a busy inpatient ward for children with complex needs.

Training includes Mandatory Induction Standards for Healthcare Support Workers in Scotland and ventilation competency. A SVQ 3 or equivalent is required and induction will be provided.

Qualifications

• Experience working with children and families is desired.
• Mandatory induction standards for Healthcare Support Workers in Scotland 2020 and Code of Conduct apply.

Responsibilities

• Demonstrates care and compassion to patients, carers and relatives to ensure high quality person-centred care.
• Carry out assigned patient care tasks as directed by a Registered Nurse.
• Report observed changes in patients' needs to the Registered Nurse.
• Perform tests and report results (e.g., urinalysis, BP, pregnancy testing, observations).
• Care for long-term ventilated patients including tracheostomy care and enteral feeding.
• Address questions from patients and carers; refer to Registered Nurse when needed.
• Assist with safe transfer of all patients.

Skills

Experience with children

Family engagement

Education

SVQ 3 qualification

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

Exciting opportunity for passionate motivated individual to join a dynamic multidisciplinary team.

Ward 3a is a busy acute inpatient ward which provides care for vulnerable children from across Scotland with highly complex needs across various specialties. Many learning and training opportunities exist in post, including long term ventilation skills, enteral feeding, monitoring and recording of vital signs. Our young people have many challenges and our team are honoured to be a small part of their life long journey. Candidates should have experience working with children and families and a keen interest in working with children with significant additional needs.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please see below for more details:

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern:

• Location based in Royal Hospital for Children
• Permanent Contract
• Part-time position (34.5 hours per week)
• Shift pattern for this post are rotational 12 hour shifts
• Please note the salary is Pro Rata for part time hours.

Key responsibilities:

• Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.
• To carry out a range of assigned patient care tasks as directed by a Registered Nurse to ensure delivery of a high quality of patient care.
• To report observed changes in the patients’ physical/psychological needs to the Registered Nurse.
• Performs a range of tests and report results to Registered Nurse, e.g. urinalysis, blood pressure, pregnancy testing, patient observations and similar activities.
• Performs a range of patient care tasks e.g. wound observation and dressings, removal of peripheral cannula, stoma bag changing and enteral feeding and reports any issues to the Registered Nurse.
• Care for long term tracheostomy ventilated patients within the hospital environment and out with for school/nursery/day trips. Including tracheostomy care, suctioning and monitoring of ventilation equipment.
• To deal with questions and enquiries from patients, carers and relatives e.g. on the patient’s condition or for any suggestions or complaints that they wish to raise. Where appropriate, refer these to a Registered Nurse.
• Assists with the safe transfer of all patients

Knowledge, training, qualifications and/or experience required to do the job:

Training is provided to enable the Senior HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2020; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time.

Long term ventilation and tracheostomy training will be provided at ward level. Undertake essential for role completion of competency based Ventilation training programme within ward environment

Qualifications and experience:

SVQ 3 qualification or equivalent knowledge gained in a relevant area through experience, on the job training and short courses.

Knowledge required

Understands and complies with HCSW mandatory induction standards and code of conduct.

Completion and maintenance of statutory & mandatory learning activities.

Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. This post holder is therefore able to work within the scope of their practice under direct and indirect supervision by the registered nurse (training will be provided)

Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. Will elevate any concerns to a registered nurse.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

For an informal discussion, please contact:

ELEANOR SELKIRK, SCN, On 0141 452 4502 or email [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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