Senior Health Care Support Worker

Great Western Hospitals NHS Foundation Trust; Devizes; On-site; GBP 26,000 - 27,000; Full time

Job summary

Great Western Hospitals NHS Foundation Trust is seeking a Senior Health Care Support Worker (Band 3) based at Devizes Health Centre to join the Community Outpatients Team. The role requires travel to multiple sites including Trowbridge, Melksham, Malmsbury and Savernake, with a valid UK driving licence and own transport.

You will work under supervision, providing fundamental care and assisting clinicians during outpatient consultations.

Qualifications

• GCSE Maths & English at grade D or above or Level 1 functional skills in Literacy & Numeracy
• Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care
• Able to demonstrate literacy and numeracy skills at interview assessment.

Responsibilities

• Provide fundamental care to patients under supervision within the outpatient department.
• Support patients, clinicians and colleagues during outpatient consultations.
• Follow care plans and risk assessments to maintain patient safety and care quality.
• Escort to other departments (except theatre) and assist with clinic preparation.

Skills

Teamwork

Communication

Driving

Education

GCSE Maths & English (D or above)

Level 2 QCF Diploma in Clinical Healthcare support

Level 2 NVQ Healthcare Health & Social Care

Job description

Employer Great Western Hospitals NHS Foundation Trust Employer type NHS Site Devizes Health Centre Town Devizes Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 03/11/2026 23:59

Senior Health Care Support Worker

Band 3

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

An exciting opportunity to join our Community Outpatients Team based at Devizes Health Centre.

You will be required to travel to the following sites

• Trowbridge
• Melksham
• Malmsbury
• Savernake

You must hold a Full UK driving Licence and have your own transport.

You will be required to have class 1 business insurance, as during your working day you will be required to travel from one site to another on occasions to cover am and pm clinics.

Please note this role WILL NOT be based at The Great Western Hospital. This role is based at Devizes Health Centre.

Main duties of the job

Under the delegation and supervision of the registered healthcare practitioner, the Health Care Assistant will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the out-patient department as part of a team supporting patients, clinicians and colleagues during outpatient consultations. They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies.

1. Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include;

• Caring and communication with kindness and compassion
• Nutrition and Hydration support
• Collect specimens (routine bodily fluids only)
• Moving and handling
• Documentation including food & fluid charts and outcome sheets. Environmental maintenance
• Performing care in line with risk assessments and care plans
• Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets
• Assist with the preparation of medical notes to facilitate the running of clinics.
• Escort to other departments (except theatre)
• Completion of accident / incident forms
• Promote person centred values and provide support for patients wellbeing and fulfilment

Please see job description for further details.

Person specification

Qualifications

• GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy
• QCF or NVQ Level 2 in a health related subject
• Able to demonstrate literacy and numeracy skills at interview assessment.
• Level 2 QCF Diploma in Clinical Healthcare support or
• Level 2 NVQ in Healthcare Health & Social Care or

Experience

• Evidence of ability to work as a member of a team
• Driver with access to a vehicle
• Experience of time management and prioritising work.
• Prior experience of providing care in a healthcare or social setting

Thank you for expressing interest in this role. For further employer guidance, please review the attached supplementary applicant information.

Certificate of Sponsorship - Sponsorship can only be offered where the role meets the relevant eligibility criteria, including minimum salary requirements. Please note that not all roles within the organisation are eligible for sponsorship. Eligibility for this role includes:

• Current right to work in the UK, subject to verification

Meeting the Skilled Worker visa criteria, where applicable

From 4 April 2024, UK immigration policy changes increased the minimum salary levels required for Skilled Worker visas. Further information is available on the UK Visas and Immigration website.

Current employees should be aware that this position is advertised as a Great Western Hospitals position and appointment ends any TUPE protection.

Candidates are responsible for covering the cost of their own DBS check if required: £21.50 for a Standard DBS check, recoverable from the first pay, or £49.50 for an Enhanced DBS check, divided and recoverable over the initial two pay periods. Payment for DBS checks for bank posts must be settled prior to commencement. Apprentices are exempt from DBS payment.

We are committed to supporting our staff in achieving a healthy work-life balance through flexible work arrangements. Upon joining the Trust, you have the right to request flexible working, with an unlimited number of requests allowed.

Upon acceptance of a job offer, your information will be transferred to the national NHS Electronic Staff Records System. All communication regarding your application will be conducted via email; please ensure to check your junk/spam folders as emails may occasionally be filtered there.

The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Vivian Milson-Hircock Job title Sister Email address [e-mail] Telephone number 01249 456449 Additional information Please get in touch to arrange an informal visit and spend some time in our department.